Business Analyst Role
Play a critical role in our technology transformation initiatives as a Business Analyst. Collaborate with business stakeholders and technology teams to gather, analyse, and document business requirements for the successful delivery of key projects.
Key Responsibilities:
1. Elicit and Document Requirements:
* Conduct thorough needs assessments and requirements gathering sessions with business stakeholders.
* Utilise various elicitation techniques, such as interviews, workshops, surveys, and document analysis.
* Create detailed and comprehensive business requirements documents (BRDs), user stories, and process flows.
* Ensure requirements are clear, concise, testable, and traceable.
2. Analyse and Validate Requirements:
* Analyse business processes and identify areas for improvement and automation.
* Validate requirements with stakeholders to ensure alignment with business objectives.
* Conduct gap analysis between current and future state processes.
* Identify and mitigate potential risks and issues.
3. Support Project Delivery:
* Collaborate closely with project managers, developers, and testers throughout the project lifecycle.
* Participate in design reviews and testing phases.
* Provide ongoing support to the business during and after project implementation.
* Monitor project progress and identify any potential roadblocks.
4. Data Analysis:
* Analyse data to identify trends, patterns, and areas for improvement.
* Develop and maintain data dictionaries and data flow diagrams.
* Ensure data quality and integrity.
5. Process Improvement:
* Identify and document opportunities for process improvement.
* Develop and implement process improvement initiatives.
* Train and support business users on new processes and systems.
6. Stay Current:
* Keep abreast of the latest industry trends and technologies.
* Continuously improve analytical and problem-solving skills.
Required Skills:
* Strong analytical and problem-solving skills.
* Excellent communication and interpersonal skills, both written and verbal.
* Strong organisational and time management skills.
* Experience in gathering, analysing, and documenting business requirements.
* Experience with Agile methodologies (Scrum, Kanban).
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).
* Experience with data analysis and reporting tools (e.g., SQL, Tableau).