Job Advertisement: Receptionist
Location: Co. Clare, Ireland
Position: Full-Time Receptionist
Salary: Competitive, depending on experience
Start Date: Immediate or as soon as possible
Live in available
A luxurious 4-star hotel located in the stunning Burren region of Co. Clare is seeking an enthusiastic and professional Receptionist to join our dedicated team. If you are passionate about delivering exceptional customer service and thrive in a beautiful, tranquil setting, we would love to hear from you.
Key Responsibilities:
* Greet and welcome guests upon arrival, ensuring a friendly and professional first impression.
* Handle all guest check-ins and check-outs efficiently and accurately.
* Answer phone calls, emails, and queries, providing information about the hotel, facilities, and local area.
* Assist guests with special requests, reservations, and services during their stay.
* Manage booking systems, including reservations, cancellations, and amendments.
* Process payments and handle cash and credit transactions.
* Coordinate with other hotel departments to ensure a smooth guest experience.
* Maintain a clean, organized, and welcoming reception area.
* Assist with administrative tasks as required, including guest correspondence, record keeping, and filing.
Key Requirements:
* Previous experience in a receptionist or customer service role, ideally within the hospitality industry.
* Excellent communication skills with a warm and approachable manner.
* Strong organizational skills and attention to detail.
* Ability to work independently and as part of a team.
* Proficient in using hotel management software (experience with Opera or similar systems is an advantage).
* Fluency in English; additional languages are a plus.
* Professional appearance and positive attitude.
* Flexibility to work varied shifts, including evenings and weekends.
What We Offer:
* A beautiful working environment in one of Ireland’s most scenic locations.
* Opportunities for career growth and professional development.
* A supportive and friendly team.
* Employee discounts on accommodations and dining at the hotel.
* Competitive salary and benefits package.
If you are passionate about hospitality and have a keen eye for detail, we would love to welcome you to our team. To apply simply email your CV quoting reference 33737
We are an equal opportunities employer and look forward to hearing from you!
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