Job Title: Parts Manager
We are seeking a highly experienced and professional Parts Manager to join our growing business in North Dublin.
About Us
Joe Duffy Group is Ireland's leading motor retailer, representing 13 brands across 24 locations with a team of 650 employees and an enviable franchise portfolio of world-leading brands.
Award-Winning Employer
In May 2023, Joe Duffy Group was announced as Ireland's 9th Best Employer in the Sunday Independent.
About the Role
We are looking for a dynamic and ambitious individual who displays drive, passion, energy, talent, and integrity.
Key Responsibilities:
* Manage, mentor, train, and lead the existing team of Parts Advisors.
* Create and manage staff rota for the Parts department.
* Be responsible for the overall profitability of the Parts Department, ensuring department meets/exceeds agreed revenue performance targets.
* Receive, record, and bin parts and consumables from the manufacturer and other suppliers ensuring accuracy of stock deliveries against agreed orders.
* Identify, locate, invoice, and issue parts and consumables to customers and other departments using the computer system.
* Supply accurate and detailed parts quotations to internal departments, retail, and trade customers.
* Administer parts invoices ensuring invoiced items are accountable.
* Establish customer needs for required parts, communicating relevant promotions and offers to customers when appropriate.
* Manage and control all parts administration requirements.
* Maintain standards in line with regulatory requirements.
* Maintain safe working practices and abide by the working rules and standards of the Dealer.
* Maintain product knowledge on the full franchise range.
* Maintain relevant systems ensuring accuracy at all times.
Person Specification:
* Previous motor retail parts management experience is essential.
* Previous experience of CDK/Kerridge is a distinct advantage.
* Impeccable standards of personal presentation and grooming.
* Excellent communication skills.
* Attention to detail and ability to follow established procedures.
* Ability and hunger to learn and develop.
* Full, clean driving licence (no penalty points or endorsements).
Benefits:
* Employment Assistance Program.
* Industry-leading training and progression plans.
* Bike to Work Scheme.
* 22 days of Annual Leave.
* Life cover.
* Active Social Club.
* PRSA.
Note: Third Party Or Agency Assistance is Not Required - Thank You. Joe Duffy Group is an equal opportunities employer.