Position Summary
We invite you to join our team at Marriott International Cork CEC, where we foster a culture of inclusivity and diversity. As a Customer Services Representative, you will collaborate with talented individuals who share your passion for delivering exceptional support to our customers.
If you're a problem-solver, an 'I can help you with that' kind of person, or someone who excels in building rapport easily, this role may be the perfect fit for you. You will have the opportunity to develop your skills and knowledge through top-class training on supporting and enhancing the customer experience.
As a Customer Services Representative, you will process all reservation requests received by phone or email, become an expert on Marriott's global reservation systems, and learn how to empower yourself as you deal directly with our customers, including hotels.
We take care of our associates from day one, providing a range of benefits and perks, including:
* A sign-on/retention bonus of €2k
* Choice of working location - in centre, remote (within 50-mile radius), or hybrid
* Discounts with local businesses
* Flexible Working Arrangements to accommodate busy lives
* Leave of Absence programme
* Paid Sick leave
* Parents Leave
* Parental Leave
* Full Paid Maternity Leave
* Incentive Programme
After 90 days, you will receive free health insurance, including eyecare, and a private pension. We also offer up to 100% Educational Assistance and an Employee Assistance Program to cater for all your needs.
Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We are dedicated to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.