Title: HR Team Lead (Payroll, Claims & Administration) - LOC:Shenton Way
Job ID: Location:
Digital Hub, SG
Description:
About ST Engineering
ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.
Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.
About our Line of Business – Mission Software & Services
Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.
Together, We Can Make A Significant Impact
You will be required to work with a team of specialists to ensure accurate delivery of Payroll, Claims, Leave and Training Administration services in compliance with the most updated regulatory and policies. As the Team Lead, you will also be managing the enquiries on these subject areas and shall provide insights and reports to facilitate checks and audits, whenever necessary. On a timely basis, you are expected to perform data analysis and reviews on the operation processes. The outcome shall be used to propose improvement to achieve higher synergy and efficiency of the team.
Be Part of Our Success
1. Ops Management – Manage andwork with our team of specialists to ensure services are delivered on time and within the project’s KPI.
2. Coordinate – Liaise with our client on operation-related enquiries and feedback. Work with the Account Manager to keep track on the project status and to facilitate assessment of the team’s performance.
3. Analyse – Conduct reviews on workflow to propose suggestions to enhance process efficiency. Identify possible upstream and downstream effects for newly introduced policy and/or regulation. Analyse trends based on the available data to identify gap(s) in the policies, processes and/or systems and propose solution accordingly.
4. Communicate – Provide clear and concise advice to the queries raised by our client. Hold discussions with the team and Account Manager on feedbacks received from our client.
Qualities We Value
5. Minimum Degree or Diploma
6. At least 5 years of operations experience, of which at least 2 years in a supervisory capacity
7. Excellent communication and interpersonal skills
8. Strong analytical skills and a keen eye for details.
9. Proficient in Microsoft Office Excel
Our Commitment That Goes Beyond the Norm
10. An environment where you will be working on cutting-edge technologies and architectures.
11. Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
12. Meaningful work and projects that make a difference in people’s lives.
13. A fun, passionate and collaborative workplace.
14. Competitive remuneration and comprehensive benefits.