Boland Carlow are now recruiting for a Receptionist/Administrator to join our team of automotive professionals at our dealership in Carlow town. This is a part-time contract for 6 to 9 months maternity cover. As a premier dealership, Boland Carlow prioritizes customer experience and requires a hands-on front-of-house professional to ensure that remains the case as our business continues to grow.
Key Responsibilities:
1. Managing Reception Area
2. Greeting customers and dealing with their queries
3. Dealing with incoming calls – keeping a log of all customer enquiries
4. Processing of Sales Orders
5. Maintaining filing system
6. Preparing customer invoices
7. Ordering supplies such as tea, coffee, and stationery
8. Recording fuel costs and updates of same
9. Assisting Dealer Principal and Department Managers with ad hoc reports
Key Requirements:
1. Previous experience in a similar front-of-house/admin role.
2. Excellent communication and interpersonal skills.
3. Excel at understanding, anticipating, and meeting customer needs.
4. Be efficient, with good organisational skills and attention to detail.
5. Display a professional, courteous manner at all times.
6. Be flexible in your approach to work.
7. Work well as part of a team.
Previous experience with Microsoft Office and familiarity with CRM software is desirable but not essential.
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