Advert Text Job Purpose To manage the delivery of a specific FM function to meet agreed customer businessrequirements and to provide support to the Facilities Manager.
Main Duties and Responsibilities ? Welcome clients and visitors to the office in a professional and courteousmanner.
? Signing in guests and preparing visitor passes for all external guests / clients ? Directing them to their party or arranging for their party to collect them.
? Manage all incoming calls in a professional and courteous manner andassigning them correctly.
? Ensuring that the reception area is maintained in a clean and tidy condition atall times.
? Ensuring that all details in the visitor's record system are completed prior tothe visitors being issued with temporary access cards / key.
? Direct couriers and other postal deliveries to the correct area.
? Miscellaneous orders such as Taxi's, Flowers, milk, etc.
? Log facilities work requests.
? Assist staff with travel arrangements.
? Completion of the Corporate and Local directory for use within the office;ensuring all details are issued to all staff ? Helpdesk - Acting as the point of contact for Facilities Work Requests (ifnecessary).
? General Administration e.g.
stationary orders etc.
? Working closely with the facilities team.
? To deliver agreed levels of Customer Service Qualifications and Experience ? 2 years' experience in similar role.
? Strong Customer Focus.
? Minimum leaving cert qualification Working Pattern Monday - Friday, 9 am - 6 pm.
Ref.
13014