Job Description
The Homecare Supervisor is responsible for planning and implementing initial homecare assessments and care plans with prospect service users. They report to the Client Care Manager and attend weekly meetings with the wider Clinical Team.
Duties and Responsibilities
* Work with a team to ensure service is satisfactory.
* Plan and implement initiatives and business with prospect service users requiring a managed solution service.
* Carry out orientation for and supervision of new staff where requested.
* Deliver assessment protocols to agreed standards.
* Maintain documentation on service users' care provision.
* Visit clients during the period of their service provision, reviewing updates, delivery of service, and feedback on service.
* Carry out checks, complete client and staff feedback forms.
* Monitor client satisfaction.
* Prepare for and participate in HSE and internal audits.
* Work as part of a regional team and travel throughout CHO 5.
* Attend meetings with the HSE and other stakeholders where required.
Requirements
* Full QQI Level 5 award in Healthcare Support.
* Previous experience in a similar role.
* Full, clean driver's license and access to own transportation.
* Proof of in-date certs in mandatory courses such as Patient Moving & Handling and CPR.
* Willingness to undergo Myhomecare Garda Vetting.
* Excellent interpersonal skills, ability to work independently, and manage your own time.
* Strong written and oral communication skills, with a high level of attention to detail, and proficiency in basic IT systems.
About Us
Myhomecare, part of Servisource and the Cpl Group, is a leading provider of high-quality and innovative recruitment, care, and support services, with over 20 years' experience across a number of sector specialities.
Organisational Benefits
* Commitment to providing a positive employee experience.
* Meaningful and challenging work with opportunities for growth and career progression.
* Competitive financial and benefits package.
* Flexibility and smart working practices.
* Health and wellbeing initiatives.
* Career development progression opportunities.
* Further learning and development opportunities.
* Vibrant sports and social club.
Core Values
* Customer-focused.
* Accountability.
* Responsibility.
* Empowerment.
* Effective communication.
* Respect.