Job Description Teamworx have a fantastic opportunity for a Duty Manager to join our clients Hotel in Waterford The role: - · This is a fulltime position.
* Have a minimum of two years' supervisory experience within the hotel or hospitality industry.
* Possess excellent guest care and service skills.
* Have a mature, positive, and pleasant manner.
* Oversee the running of Key Functions of the hotel.
What's in it for me?
· Generous salary · Pension contribution -4% employee 4 % employer ( After 6 months) · Sick Pay · Health Insurance Contribution €500 p.a.
* Clothing allowance €150 p.a.
* Complimentary On Site Gym
* Meals on Duty
* Complimentary family stay in sister hotels ( 2 nights B&B)
* Free Carpark Key Duties and Responsibilities
* To oversee the daily operations of the hotel and assist in departments when necessary.
* To consistently maintain the correct service and product standards within the hotel.
* Manage and support team members, ensuring they adhere to policies and provide excellent service.
* To assist in training, ensuring that training is documented accordingly, and to assist in the development of staff.
* To have adequate knowledge of operating the hotels AV equipment, air conditioning and lighting in all departments.
* Anticipate guest needs and proactively manage their expectations.
* To ensure an environment exists which promotes employee morale and encourages the team to have pride and commitment in their area of work.
* Ensure prompt resolution of guest issues.
* Have full knowledge of the hotel and all departments.
* Monitor billing, payments, and ensure accurate transactions.
* Oversee the execution of any events, conferences, or group bookings that are happening in the hotel.
* Ensure the hotel complies with all health, safety, and quality standards.
* Handle emergencies or unexpected issues, such as maintenance problems or guest concerns, and resolve them efficiently.
* Carry out night management shifts on occasion.
For more details on this exciting role please contact Maurice on #retailcareer Requirements Communication, leadership, hospitality, hotel operations