IT Support Engineer
A 12-month day rate contract opportunity is available for an IT Support Engineer to join our team in Letterkenny, Co Donegal.
About the Role
The successful candidate will be responsible for resolving end-user hardware and software problems that cannot be dealt with by the Helpdesk. This includes:
* Resolving issues with local software, network connectivity, printing, PC performance, mobile phones, audio-visual equipment, and Windows updates.
* Dealing with emails or websites blocked by an email or web filter.
Key Responsibilities
The IT Support Engineer will have the following key responsibilities:
* Resolving end-user hardware and software problems that cannot be dealt with by the Helpdesk.
* Documenting and communicating solutions to issues.
* Working with Active Directory creating users, doing password resets, account removals/transfers, Group Policy, and User Permissions.
Requirements
To be successful in this role, candidates must meet the following requirements:
* At least 4 years of experience working in a Level-2 Helpdesk Role.
* Previous experience working with Active Directory creating users, doing password resets, account removals/transfers, Group Policy, and User Permissions.
* Previous experience in dealing with all end User Hardware/Software problems that cannot be resolved by the Helpdesk.
Preferred Skills
Candidates should have previous experience in dealing with at least 3 of the following areas:
* Citrix
* Mobile Phones
* Audio-visual Equipment
* VMWare
* Windows Updates
* Releasing Emails or Websites blocked by an email or web filter
About Us
eir evo talent, eir evo, and our clients are equal opportunity employers who seek to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability.