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Client:
Version 1
Location:
Dublin, Ireland
Job Category:
Other
EU work permit required:
Yes
Job Reference:
f53142e255c8
Job Views:
4
Posted:
23.01.2025
Expiry Date:
09.03.2025
Job Description:
This is a technical position that requires experienced infrastructure configuration and management, with strong communication and customer service focus, as well as excellent technical network and security knowledge.
The successful applicant will participate in the architectural design, configuration, deployment, and management/support of the IT estate for a large Irish customer.
This is a hands-on role requiring excellent communication and technical skills.
Duties & Responsibilities
* Responsible for the support and ongoing project work on the Windows side of the customer's estate.
* Work closely with the customer daily, attending planning, support, design, and strategy meetings.
* Comfortable mentoring junior team members.
* Management of team resources and customer expectations to ensure capacity as required.
* Maintain an overall understanding and approach to the customer's IT estate management.
* Documentation and development of designs, processes, and procedures.
* Work within a structured ITIL / ISO20000 IT Service Management environment.
* Gather requirements, design solutions, build proof of concepts, and implement solutions.
* Excellent presentation, verbal, interpersonal, and reporting skills arising from customer-facing and on-site experience.
* Escalation point for major incidents/investigations.
Qualifications
Experience Required
* Solid technical aptitude, the ability to work in a team, good people skills, and a minimum of 5 years' experience working within a similar technical role.
* Strong working knowledge of modern Microsoft technologies – e.g. Active Directory, Microsoft Entra, M365.
* Experienced in the support and configuration of virtualised Windows VMs (server 2016, 2019 & 2021).
* Expert Domain Controller knowledge required.
* Proven experience deploying, supporting, managing, and troubleshooting VMWare ESXi, SRM, and vCentre.
* VMWare & Windows certification a distinct advantage.
* Disaster recovery and site replication solutions experience using VMware Site Recovery Manager.
* Working knowledge of networking and security best practices.
* Interpreting, understanding, and solving complex technical problems/incidents.
* Project or support delivery experience with client-facing background.
* Strong experience across multi-server, standalone, and clustered solutions.
* Excellent troubleshooting skills required.
Desirable Skills
* Performance monitoring experience would be valuable, e.g. Opsview, Nagios etc.
* GitHub experience.
* Experience using ServiceNow.
* Experience with backup technologies (e.g. NetBackup, Veeam, Backup Exec, ARCserve, Data Protector, CommVault).
* ITIL Foundation Certificate in IT Service Management.
Additional Information
At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability.
One of our standout advantages is the ability to work with a hybrid schedule along with business travel, allowing our employees to strike a balance between work and life. We also offer a range of tech-related benefits, including an innovative Tech Scheme to help keep our team members up-to-date with the latest technology.
We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat.
Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth.
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