We are looking for a proactive and detail-oriented Administrative Assistant to join our Property Management and Process Improvement team. This role will be responsible for managing essential property service accounts, providing client support, and ensuring the smooth operation of various administrative functions. If you have experience in account management and are skilled in delivering excellent customer service, we encourage you to apply!
Key Responsibilities:
* Manage and set up energy, gas, and waste accounts for properties.
* Record and submit readings for energy, gas, and waste services to providers.
* Provide client support, instructing them on property service bills.
* Address client questions and issues related to accounts, ensuring efficient and friendly service.
* Apply penalties for property negligence in alignment with established policies.
* Monitor, analyze, and report property data to ensure accuracy and compliance.
* Plan and manage property inspection routes, ensuring adherence to procedures.
* Support the Property Management team in general tasks, contributing to continuous process improvements.
Requirements:
* Bachelor's degree in Business Administration, Property Management, Accounting, or related fields.
* Previous experience in administrative roles, ideally in account management or similar fields.
* Strong organizational skills with the ability to handle multiple tasks effectively.
* Excellent verbal and written communication abilities.
* Knowledge of property management is an advantage.
Desired Soft Skills:
* Attention to Detail: Ability to thoroughly review information and ensure data accuracy.
* Organization: Skill in organizing work and prioritizing tasks in a dynamic environment.
* Proactivity: Initiative to identify issues and propose solutions proactively.
* Customer Focus: Commitment to high-quality service, understanding, and meeting client needs.
* Resilience and Flexibility: Capacity to handle changes and challenges with a positive approach.
* Teamwork: Ability to collaborate across departments and foster a productive work environment.
* Analytical Thinking: Skill in interpreting data and extracting insights to enhance processes.
If you're ready to make an impact and support our Property Management team, apply today and join us in driving success!
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