**A Career in IBM Software: Transforming Challenges into Industry-Leading Solutions**
We are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers.
Design and Innovation at IBM
Design is an essential profession that drives improved outcomes, contributing to business value for our clients and for IBM. Our designers work to create experiences that work together, work the same, and work for our clients.
Your Role and Responsibilities
* Research Planning and Execution:
o Develop comprehensive research plans, execute user research studies utilizing qualitative and quantitative methodologies, and adapt research approaches to accommodate emerging project requirements and fast-paced timelines.
* Data Analysis and Insight Development:
o Collect, analyze, and interpret data types to identify key findings, patterns, and insights, and communicate these insights effectively through presentations and written reports.
* User Advocacy and Empathy:
o Serve as a passionate advocate for the user in team meetings, conversations, and presentations, ensuring user feedback, needs, and pain points are prioritized in product development decisions.
* Strategic Leadership and Vision:
o Develop strategic research initiatives, contribute to research roadmaps, and drive the evolution of the organization's user experience design strategy.
* Cross-functional Collaboration, Alignment, and Effective Communication:
o Foster and maintain collaborative relationships with diverse stakeholders to ensure user research insights are integrated into product development decisions.
* Staying Current with Industry Trends and Best Practices:
o Remain up-to-date with the latest developments in UX research methodologies, industry trends, and best practices, applying this knowledge to enhance research processes and deliverables.
Requirements
* 5+ years of experience in UX research or a related field, with a proven track record of conducting user research, analyzing data, developing insights, and communicating findings and recommendations.
* Expertise in both qualitative and quantitative research methods, proficiency in data collection and analysis, and the ability to triangulate data from a combination of sources.
* Problem-solving and critical-thinking abilities.
* Strong leadership skills, with experience leading/mentoring other UX researchers.
* Very good communication and presentation skills, with the ability to influence and collaborate effectively with stakeholders at all levels.
* Ability to work across cross-functional teams, including product stakeholders, designers, and engineers.
Preferred Requirements
* Agile Methodology Experience:
o Experience working in highly agile/scrum environments, with the ability to adapt to rapid change and prioritize tasks effectively.
* Domain Expertise:
o Especially in AI, Automation, or Application development is desirable.
* Ownership and Adaptability:
o The ability to work independently, manage multiple projects, practice accountability, and thrive in fast-paced, dynamic environments is highly preferred.
About Business Unit
IBM Software infuses core business operations with intelligence, helping make organizations more responsive, productive, and resilient. We put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability.
Life @ IBM
In a world where technology never stands still, we understand that dedication to our clients' success, innovation that matters, and trust and personal responsibility in all our relationships live in what we do as IBMers.
About IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason, and science, we can improve business, society, and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Other Relevant Job Details
For additional information about location requirements, please discuss with the recruiter following submission of your application.