Job Purpose
The Catering Assistant provides ongoing support to the Management Team at Supermac's, ensuring customers receive the best quality, service, and cleanliness each time they visit. The role requires interacting with customers, staff, and management in a friendly and efficient manner to achieve this result.
The Job
* Treating customers to warm and friendly service every time they visit.
* Working in all areas to comply with company standards, adhering to safety/quality aspects.
* Working as part of a team, treating all staff and management with respect.
* FOLLOWING COMPANY GUIDELINES/TRAINING IN ALL ASPECTS OF FOOD PREPARATION, PRODUCTION, AND STORAGE.
* Portraying a professional image, both on and off the premises.
* Working with the management team to increase the number of customers and the amount of money spent every day in our restaurant.
* About cash handling, ensure correct procedures are followed as directed by management.
* Ensuring uniform and personal appearance complying with company guidelines.
* Flexibility to work in all areas of the site as requested by the Manager.
* Constantly putting the customer first.
* Handling complaints and incidents effectively, passing them on to the Supervisor/ Manager.
Work Environment
A fast-paced environment with a physically demanding workload due to business requirements. Teamwork is essential to ensure smooth operations and communication flows.
What You Can Expect
* Competitive rate of pay.
* Subsidised Meals on shift.
* Team incentives.
* A flexible working environment.
* A career, not just a job.
* A company in growth with a clear vision, amazing culture & great people.
Requirements
* Delivering great Customer Service on every shift.
* FOLLOWING ALL SAFETY GUIDELINES, doing your bit to ensure a clean and safe working environment.
* Having incredibly high standards.
* Loving to work in a team.
* Flexibility to work in all areas of the restaurant.