IT Support Specialist – Cork City (Onsite)
Permanent | Full-Time | Competitive Salary
A leading organisation based in Cork City is seeking an experienced IT Support Specialist to join their growing team. This is a fantastic opportunity for a detail-oriented and motivated professional to play a key role in providing internal IT support within a fast-paced and dynamic environment.
About the Role:
Reporting to the IT Manager, you’ll be the first point of contact for internal users, offering support across hardware, software, cloud systems, and network-related issues. This is an onsite role at the company’s head office in Cork City, offering hands-on exposure to a wide range of technologies and the chance to grow your expertise in a collaborative team.
Key Responsibilities:
* Deliver efficient technical support to users, resolving issues across hardware, software, cloud, and network systems.
* Assist with setup and deployment of workstations, laptops, and mobile devices (Windows/Android).
* Support users with tools such as Autodesk Construction Cloud (ACC).
* Maintain and manage IT assets, system updates, patches, and security configurations.
* Work in Azure-based environments and liaise with external vendors when necessary.
* Communicate technical solutions clearly to non-technical users and support best IT practices.
Skills & Experience:
* 2+ years in a similar IT support role.
* Strong knowledge of Windows 10/11, Office 365, Active Directory, and basic networking.
* Experience with Azure and cloud-based systems.
* Familiarity with Autodesk products/ACC is a plus.
* Excellent problem-solving, communication, and organisational skills.
* A degree in Computer Science, IT, or equivalent practical experience.
Why Apply?
* Competitive salary package
* Collaborative and supportive team culture
* On-the-job learning and development opportunities
* Work-life balance is valued and encouraged
If you’re passionate about IT and looking to take the next step in your career, we’d love to hear from you. Apply now to learn more.
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