Digital Training Facility Manager [DTFM] - Belton, MO (CONUS)
* Full-time
ProSidian Seeks a Digital Training Facility Manager [DTFM] - Belton, MO (CONUS) to support requirements for DoD/Military Sector Clients.
This position aligns with functional/technical service requirements and client engagements in the DoD/Military Client Industry Sector. Candidates shall work to support requirements for Digital Training Facility Manager Functional Area Services and shall schedule and manage the use of Digital Training Facilities (DTF’s), as well as providing hands-on assistance to the Enterprise Management System (EMS) staff for their assigned location. The individual must oversee their assigned DTF, following EMS direction to replace monitors, desktop computers, and servers as well as verify operation of hardware and software in the DTFs.
Responsibilities include:
* Scheduling the use of their respective DTFs and assisting the PdM ATIS EMS staff
* Performing hands-on equipment operation and on-site operations
* Adhering to EMS direction for hardware and software verification in the DTFs
* Maintaining facility security and assisting students in using DTF assets
* Scheduling training in DTFs in coordination with Soldiers and the Distributed Learning Point of Contact (DL POC)
* Reporting the operational status of the DTF(s) to the DL POC
* Interacting with EMS technicians
* Coordinating facility maintenance
* Monitoring and reporting the condition and inventory of IT hardware and furniture
Experience:
* 5 years of management experience within IT support and/or management (Required)
* Ability to analyze and evaluate trainees to identify requirements and provide solutions
* Strong oral and written communication skills for training coordination and reporting
Education Requirement:
* Bachelor's degree (preferably in computer science, information systems, information technology, or related)
On-Site DTF Personnel should have:
* General knowledge of software applications and operating IT equipment
* Customer service experience related to desktop IT resources
Further competencies required:
* U.S. Citizenship Required
* Excellent communication skills
* Proficient with Microsoft Office Products
* Eligibility for “Facility Access Authorization” by the USG’s Security Office
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BENEFITS AND HIGHLIGHTS
At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our team members receive a comprehensive benefits package that includes:
* Competitive Compensation
* Group Health Insurance (Medical, Dental, Vision)
* 401(k) Retirement Savings Plan
* Vacation and Paid Time Off (PTO)
* Pre-Tax Payment Programs
* Purchasing Discounts & Savings Plans
* Security Clearance Opportunities
* Performance Incentives
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ADDITIONAL INFORMATION
* ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to protected factors.
* For easy application, use our career site at http://www.ProSidian.com/ or send your resume to careers@prosidian.com.
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