New Ireland Assurance Company (part of the Bank of Ireland Group) - Income Protection Claims Assessor
Cpl is a proud and trusted Talent Partner to New Ireland, part of the Bank of Ireland Group. Cpl has been trusted to deliver brilliant, engaged, and committed people to support New Ireland’s promises to deliver for their customers. In turn, Cpl trusts that New Ireland offers a fantastic opportunity for all colleagues to learn, develop, and build their career within the financial services sector while receiving access to the best training, systems, and support from our colleagues in New Ireland.
What is the opportunity?
This is an exciting opportunity to join the New Ireland claims team, who assess and pay income protection claims for people who are unable to work due to illness and injury. Due to recent New Business Growth, the New Ireland team is expanding and is seeking candidates with a medical background to support.
In this role, you will:
1. Assess and make medical decisions on new claims when all requirements are in
2. Calculate claim benefits and manage the ongoing payment of claims
3. Review existing claims to ensure they continue to be medically valid
4. Consider rehabilitation opportunities for claimants
5. Correspond with Brokers, Employers, Customers, and Doctors
6. Develop a high level of technical and medical expertise
7. Develop and maintain effective working relationships within various internal Business Units
8. Interact with Industry colleagues and reinsurers and stay up to date with claims best practice
What will make you stand out?
1. You have good medical knowledge, an interest in helping people, and developing a career in the financial services industry.
2. An Occupational Health specialism would be really appealing.
3. You have a proven track record of being highly organized and self-motivated with an ability to prioritize effectively, working both independently and as part of a team.
4. You have excellent written and verbal communication skills along with a strong attention to detail.
Essential Qualifications
1. Qualified Nurse
Successful candidates will be supported to complete a required minimum competency financial services qualification.
More about the team
The Income Protection Claims Team assesses and pays all claims arising from the Company’s Individual and Group Life Assurance policies. The Income Protection claims assessors assess and manage a portfolio of Claims.
This is a hybrid role and can be done anywhere in the Republic of Ireland with the primary office location as Dublin. Travel will be required for in-person collaboration – the exact frequency of which will be agreed with managers.
Why work with New Ireland?
The New Ireland company culture prioritizes work-life balance with an opportunity for flexible working, along with 23 days of annual leave and excellent pension contributions. Family can mean different things to different people; so New Ireland offers 6 months paid maternity leave, an innovative fertility and surrogacy policy, and working parent supports.
Your wellbeing is important to New Ireland; so they have an employee assistance program, WebDoctor, and financial wellbeing coaches available. New Ireland also encourages and supports staff to pursue educational and professional qualifications to grow and enhance your career!
Flexible working matching promise
A fear of losing your current working flexibility shouldn’t hinder you from applying for new opportunities, which is why New Ireland aims to match your existing flexible working arrangements.
At the heart of Bank of Ireland Group’s purpose is their commitment to Inclusion & Diversity:
Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of their workforce; this is supported by the development of their Employee Support Networks.
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