Job Description
Type of Role: Fulltime Permanent (40 hours per week)
Location: Carlow with travel to other sites
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Our client, a renowned National Retailer of the Year by Retail Excellence Ireland, seeks an experienced Operations Manager who embodies organization, strategic thinking, and strong leadership skills.
This key position plays a pivotal role in driving growth and success by delivering exceptional customer experiences across multiple locations.
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Key Responsibilities
1. Contribute to annual budgeting and manage areas within the Profit and Loss statement.
2. Implement pricing policies, sales promotions, and oversee loss prevention measures.
3. Ensure consistent adherence to brand standards and store policies.
4. Oversee staff deployment, building maintenance, and facility management.
5. Enhance customer experience through events and loyalty programs.
6. Collaborate with Warehouse, EPOS, Finance, and Marketing teams.
7. Lead, coach, and develop managers, supporting recruitment and training.
8. Monitor sales performance, margins, and stock turnover.
9. Ensure a safe, clean, and compliant store environment.
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Key Tasks
1. Report quarterly on commercial performance and action plans.
2. Maintain optimal staffing for customer service and operational budgets.
3. Analyze Key Performance Indicators with managers and drive performance improvements.
4. Foster a positive, collaborative work environment.
5. Provide weekly performance updates to Directors.
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