Job Summary
This role is responsible for overseeing the daily operations of shift responsibilities in the distribution centre, managing Inbound (receiving, put away/replenishment) and Outbound (pick, pack and ship) activities. The successful candidate will assist in staffing, training, and scheduling of the shift warehouse team while maintaining strict adherence to productivity goals.
Main Responsibilities
* Provide hands-on supervision to maximize productivity and accuracy among staff members.
* Plan daily workloads to ensure same-day shipment of all customer orders.
* Support the standards with the warehouse team to drive a customer-focused environment.
* Supervise daily processes to meet or exceed Key Performance Indicator (KPI) metrics.
* Provide direction and assistance to the warehouse team by clarifying questions and resolving issues.
* Meet departmental expectations to drive results.
* Assist in training, developing, and managing the warehouse team.
* Evaluate individual performance through defined expectations, training, coaching, and mentoring.
* Ensure site compliance with Health & Safety Regulations.
* Provide training and certification for employees operating Industrial Powered equipment.
* Report on warehouse activities using distribution center Business Metrics reports.
* Comply with logistic and distribution center budgetary constraints.
Qualifications:
* Strong Warehouse knowledge and business acumen.
* 2-4 years experience in Distribution Centre operations.
* Functional knowledge and experience in conducting metric-driven analysis and accountability.
* Experience with Warehouse Management Systems (WMS).
* Demonstrated competence in Microsoft Operating Systems.
* Leadership and people management skills essential.
* Able to identify challenges and arrive at optimum solutions.