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AIML Data Operations Annotation Analyst - French
View more categories View less categories Sector Technology Role Analyst Contract Type Permanent Hours Full Time
Summary
Posted: 16 Oct 2024
Weekly Hours: 39
Role Number:200573800
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. The people here at Apple donʼt just craft products - they build the kind of wonder that revolutionized entire industries. Itʼs the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Are you interested in being part of a team that continues to innovate the way people and machines interact? The world of Artificial Intelligence and Machine Learning (AIML) is rapidly growing and the human annotation team is a big part of it. Siri is powered by Apple Intelligence and offers a faster, easier way to get things done on your Apple devices, even before you ask. The Data Operations team is passionate about technology with a focus on enriching the customer experience. We are looking for a motivated Annotation Analyst that demonstrates active listening, integrity and acute attention to detail. Bring passion and dedication to your job and there's no telling what you could accomplish.
Description
Our team is comprised of very talented individuals, who are passionate about AIML and ensuring Apple services are at their best. As part of the Data Operations team you'll play a central role in enhancing the user experience. We work in a fast paced, dynamic, technology focused environment. As an Annotation Analyst, you'll annotate data which can be both audio and visual and evaluate data from customers who have opted in to the grading program. You'll use your language and cultural knowledge, along with analytical skills, to evaluate responses and information against guidelines. Your flexibility and the ability to prioritize tasks is essential. We focus on the user experience, thinking creatively on how customers use our products and use this knowledge for improvements. Because we believe our individual backgrounds, perspectives, and passions help us build the ideas that move all of us forward. We'll train you to be an expert in understanding, supporting and improving the customer experience. This position is required to work Monday through Friday with work hours starting between 7am-9am and ending between 4pm-6pm local time with scheduling and work flexibility based on business needs. The position comes with competitive pay, great benefits, eligibility to participate in our company stock plan, time off, and employee discount.
Minimum Qualifications
* French reading, writing, and comprehension skills to support the language specific market
* Fluency in English reading, writing and comprehension skills to partner with international teams
* Excellent active listening skills with the ability to understand verbal nuances
* Understanding of the local region and cultural variations
* Demonstrates integrity and focuses on customer privacy
Preferred Qualifications
* Demonstrates attention to detail and critical thinking skills in evaluation of language usage and dialect
* Highly organized with strong attention to detail
* Ability to independently navigate systems and tools
* Experience in content review or a similar environment, prior testing experience preferred
* Demonstrates flexibility and adaptability to changing work-flows and responsibilities
* Grows with a team where expertise is shared and feedback is welcomed
* Excels at working independently to make timely decisions and take appropriate actions
* Experience as an end user of Siri, similar Intelligent Personal Assistants, or other AI
* Successfully meets or exceeds targets, working within tight deadlines
* Ability to identify business process solutions that increase efficiencies
* Ability to maintain focus and aim for high results through large volumes of tasks
* Ability to work on safety data which could include offensive material
* Thrives in repetitive work and ambiguous scenarios
* Bachelor's degree or equivalent job-related experience
Company
Inclusion
Everybody in
Diversity includes. Inclusion empowers. And when we bring everybody in, we can do the best work of our lives together. That’s why we continue to strengthen our long-standing commitment to efforts such as inclusive hiring and development and equitable pay for all.
What you work for should reflect what you stand for
For everything we create, we consider its impact — on our customers, our colleagues and our planet. The same innovation that goes into making our products goes into taking on issues we care about deeply, such as accessibility, equity, privacy and the environment.
Everyone joins Apple for a reason. Often it’s because they found a company that aligns with their own values.
Starting here is just the beginning
People are at the heart of Apple and we want you to thrive. From day one, you’ll have the opportunity to make meaningful contributions to the big picture. You can set yourself up for success with our career development framework, as well as guidance and resources that include course offerings from Apple University.
Change is a constant throughout your career at Apple, and you may choose different ways to grow. You can seek even greater depth within your expertise, change scope in your current position or even explore a new opportunity here. Whatever you decide, you’ll play the lead role in your growth, and we’ll be behind you all the way.
Your work is as meaningful to us as it is to you
Apple
Apple is organised by functional specialities rather than business units — rare for a company our size. We’re experts leading experts: hardware experts lead hardware, software experts lead software and design experts lead design. This differs from most other large companies, where general managers oversee managers. Apple is Apple because those with the most expertise in an area of work have decision rights for that area.
Leaders at Apple combine their expertise with two other important characteristics: immersion in the details and a willingness to collaboratively debate during collective decision-making. For people at every level here, it can be liberating — even exhilarating — to work with experts who offer relevant guidance and mentoring. This approach to leadership is a commitment to collaboration that leads to innovation.
At Apple, collaboration is more than simply working together — it means passionate, collaborative debate. People on retail, hardware or marketing teams may focus on different issues, but the principles of respectful, honest discussion remain the same: we advocate ideas, contest points of view and ultimately build on each other’s thinking to come up with the best solution.
Cross-functional collaboration is crucial, because no one team is responsible for a product or a service on its own. Dozens of specialist teams may be needed for even a single key component of a new product. Yet each team works with a shared purpose — create an extraordinary user experience.
When experts make the decisions, they decide to innovate
Innovation is led by those who know their stuff, whether it’s the first job of their life or the latest project in a career decades in the making. At Apple, innovation depends not only on brilliant individuals, but also on a community of specialists, each focused on what we can do instead of what’s been done. We foster this culture by giving experts the room to take bold yet informed risks that lead to breakthroughs.
Everyone here is an innovator, or an innovator-to-be — even in areas customers don’t typically notice: consider the Siri curators and engineers who help reduce bias with continual updates and respectful neutrality in search responses. Or the teams who designed, produced and shipped millions of COVID-19 face shields for front-line medical workers. Or the chef in one of our cafés who patented our environmentally friendly pizza box.
There’s a place here for every kind of brilliant.
Your speciality or ideal role may exist across many areas at Apple.
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