Killarney Royal, part of the Hayfield Family Collection, are currently recruiting for a Night Porter to join our team. Punctuality and reliability will be key as the successful candidate will be responsible for the health and safety of guests during the night shift.
The Job:
As the Night Porter you will assist the team with ensuring the hotel standards are delivered to guests and customers at all times throughout the night. Some of the duties include:
* Cleaning duties to ensure public areas are kept clean and tidy through the night
* To serve Food and Beverages in accordance with hotel standards on request by hotel residents.
* To consciously monitor the security of the hotel at all times.
* To report all incidences during the night.
* Completion of Night Audit duties
* Check in of late arrivals
* Check out of early departures
* To be familiar with hotel layout, the hotel area and locality.
* To carry out the Hotels customer relations’ policy, and to communicate Hotel services to guests.
* Complete manual handling duties within the hotel such as furniture removal / deliveries of boxes etc.
* Replenish stores and service rooms as required
* Prepare general areas to expected standards.
* Highlight any items or areas that need maintenance
* To understand responsibilities in relation to Fire Procedures, Health and Safety, Infection Control and Emergency Aid.
Role Requirements
* Great local knowledge of Killarney / Ireland
* Be Computer literate
* At least 1 year experience in a similar role
* Thorough Understanding of the importance of Customer Experience and uncompromising standards of excellence
* Full clean drivers licence an advantage.
* High Attention to Detail
* Willingness to work in various functions across departments
* Great communication skills – ability to clearly communicate with guests and management and staff across a variety of nationalities and experience levels
* Fluent English (written and verbal)
* Energetic, Friendly, Approachable, Professional, Courteous and Well Groomed
* Have the ability to maintain accuracy and speed whilst working under pressure
* Focused on providing a consistently high standard of service and hygiene
* Team player
* Be standards driven, flexible
* Possess the ability to work under pressure
* Have excellent organisational skills
Benefits of working for Killarney Royal
* Training & Development opportunities
* Experiential development opportunities
* Long Service Recognition
* Monthly and Annual awards / recognition
* Monthly Staff appreciation events, Summer BBQ and Christmas Functions
* Reduced rates for F&B and hotel-stays across Hayfield family collection
* Access to Leisure centre and Gym for greatly reduced rates
* Competitive Market related Salaries
* Free Staff Meals each shift
* Free Uniforms
* Exclusive access to discounts/ experiences
We believe....
At Hayfield Family Collection, our passion for hospitality has been handed down through the generations. Our family tree signifies trust, kindness, respect and encouragement.
We embrace a culture of innovation, creativity and empowerment. We are committed to developing and growing our talent.
We embrace and nurture our social responsibilities.
We pride ourselves in creating an authentic experience for everyone. We are passionate about creating an inclusive workplace that promotes equality and diversity.
Our commitment to truthful, open and transparent communication creates a safe work environment.
We trust in each other and believe in what we do.
COME JOIN OUR FAMILY!
To submit:
* Please submit your fully detailed CV to Nuala Doolan (Ops Manager)
* Ensure you mention the Position Reference (Night Porter) as we are recruiting for various positions at the same time
* Note: No telephonic interviews. Should you not hear from us within two-three weeks of your application for this position, please accept that your application was unsuccessful
Hayfield Family Collection are an equal opportunities employer
Job Type: Full-time
Benefits:
* Bike to work scheme
* Employee assistance program
* Employee discount
* Gym membership
* On-site parking
Schedule:
* Night shift
Work authorisation:
* Ireland (required)
Work Location: In person
Reference ID: Night Porter - Killarney Royal
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