Programme Manager, National Radiology QI ProgrammeThe Royal College of Physicians of Ireland (RCPI) Dublin 2, Ireland Education
Company DescriptionThe Royal College of Physicians of Ireland is a postgraduate medical training college dedicated to ensuring that doctors have the skills to provide patients with the best possible care.
Founded in 1654, the college supports doctors to enhance their skills, competencies, and professionalism throughout their working lives.
Through its Faculties and Institutes, The Royal College of Physicians of Ireland offers medical training programmes, examinations, diplomas, and educational courses to equip doctors with the skills and knowledge they need to care for patients and run safe and efficient healthcare systems.
It also offers a range of educational diplomas and courses for learners in the wider healthcare sector.
PositionDuration: 12 - month fixed term contract
RCPI is seeking to appoint a Programme Manager (PM) on a fixed term basis to the National Specialty Quality Improvement (NSQI) Programmes to manage the National Radiology Quality Improvement (NRQI) Programme.
The Programme Manager will be responsible for driving the development and implementation of the NRQI Programme working closely with key stakeholders and participating hospitals.
The successful candidate will also work closely with colleagues across RCPI departments and with external stakeholders.
Reporting Relationship The Programme Manager reports to the NSQI Department Manager.
Main Responsibilities for NRQI PM Assume project management and professional leadership in the running of the programme, influencing future development and implementation of strategic objectives, including the roll out of the programmes to all public, voluntary and private hospitals.Manage and adhere to an annual programme work plan.Produce an annual national data report for publication in collaboration with a clinician-led working group, producing clinical and statistical commentary for reports.Carry out reviews of existing key quality indicators (KQI) and manage the development of any new KQIs where supported by data analysis, national and international best practice.Manage and co-ordinate activities of the working group including scheduling of meetings, preparing meeting documentation, recording decision and actions and following up on action items.Lead on the development and review of programme documentation e.g.
SOPs, MoU, information governance and QI guidelines.Work with the team to organise an annual national conference and additional events to facilitate shared learning.Lead on the planning and management of national data reports for a variety of audiences including clinical teams engaged in healthcare delivery, HSE, Department of Health, and public.Work as part of a team, building effective relationships with both internal and external stakeholders.Identify risks and barriers to programme success in a timely manner and propose appropriate and innovative solutions.Data Related Perform analysis of the QI data for the NRQI Programme and prepare appropriate visuals for inclusion in the annual national data report.Perform analysis of QI data in response to approved requests from the working group or other organisations or individuals for secondary use of data where appropriate.Maintain professional standards in relation to confidentiality, ethics and legislation.Support and advise participating hospitals on relevant clinical audit and data governance, resources and appropriate use of QI data.Provide support to participating hospitals on the interpretation of QI data and KQIs as required.Liaise with HSE Tech and Transformation and software suppliers as and when required to ensure data collection tools and processes function efficiently.Undertake all duties and responsibilities in compliance with the rules and regulations encompassing GDPR, relevant data protection, HSE Standards and the HIQA Data Quality and Information Standards.Advise on requests that may emerge under Freedom of Information (FOI).Training, Education and Support Develop and manage a training and education programme for hospital programme leads, providing support and assisting in the resolution of issues where appropriate in the use of the National Quality Assurance and Improvement System (NQAIS) which is a data collection tool and repository.Deliver training materials on site or online as required.Manage QI programme related issues and queries including ICT related queries and through the appropriate channels and supports ensure resolution.Lead on the development of standard operating procedures (SOPs) for all QI, user setup and ICT support related processes to ensure a consistent approach and facilitate national user training.Contribute to the ongoing evolution of the ICT systems and processes used locally and employed by the HSE.Communication Develop and implement a robust communications plan to raise awareness of the programmes across the national and international clinical community and public domain.Prepare and present programme updates for multidisciplinary stakeholders including the governance committee and working group on a routine basis.Work with local hospital project teams as their main point of contact for the programme.Ensure all programme related documentation is disseminated as appropriate and available for participants.Facilitate a support network group for all programme leads in participating hospitals nationally.Communicate with all parties in a professional and efficient manner and ensure any requests are dealt with in a timely manner.Develop and maintain communication with other relevant programmes and projects across the health services.Additional Initiate and/or participate in research studies as appropriate.Stay informed on the latest developments in the relevant specialty that may impact the programme.RequirementsPerson Specification
Education: Third Level Degree - Essential
Masters or equivalent - Desirable
Knowledge / Skills / Expertise: Understanding of the Irish healthcare system – planning, delivery and management.Knowledge of clinical audit.Knowledge of other quality improvement (QI) methodologies.Experience in managing or working on national level or multi-organisation projects.Can critically evaluate and interpret complex information.Experience of preparing reports, at a local and/or national level.Applies thorough attention to detail.Willing to learn and develop additional skills.Experience of working in a clinical setting.Using data to drive improvements in a healthcare setting.Involvement in clinical audit, local and/or national.Understands the stages of clinical audit and can speak on the role of clinical audit in clinical effectiveness and QI.Acted in lead writer/editor role for published reports/papers.Experience of preparing and/or presenting abstracts for scientific conferences, submission of papers for peer-reviewed academic journals and publication.Responsibility/Accountability Demonstrable experience of leading and being responsible for a specialist area or a broad programme of work.Ability to challenge status quo and put systems and processes in place to improve performance and achieve goals.Relationship Management Can work collaboratively within a small and dynamic team.Effective relationship management skills with a track record of building positive working relationships with those who work in challenging and at times stressful work environments, including peers, management, service providers, contractors and the public.Invites ideas and feedback on team-working and how to resolve issues objectively.Autonomy / Decision-making Highly self-motivated, confident, innovative, with ability to work independently.Works accurately to tight deadlines and can prioritise between conflicting demands to ensure targets are met.Exercises strong decision-making skills within policies and procedures, using knowledge and experience, but will refer upwards on more complex issues when necessary.Ability to exercise good judgement and deal with a reasonable level of complexity and non-routine issues.Communication, IT & Planning Excellent verbal and written communication skills with the ability to understand, interpret and communicate complex data and reports.Excellent working knowledge of MS Excel, Word and PowerPoint.Working knowledge of Microsoft Power BI.Exercises integrity and judgement in dealing with privileged information or giving information or advice.Is fully aware of and respects the sensitivities and confidentialities involved with sharing information and advice.Demonstrates an ability to set and work to deadlines.Sets realistic deadlines and works to ensure they are met with a high degree of success.Advanced knowledge of Microsoft Power BI.Experience of presenting at national/international events including poster presentations.Interested in learning and using IT solutions to enable improvement.Project ManagementProblem-solving and Decision-makingStakeholder EngagementResults OrientationOther informationWhy work with us At the RCPI we value our employees and believe our talented team is the foundation of the Colleges success.
That is why we aim to provide them with support and a range of benefits and services to create a work-life balance that suits you:
Leave: We offer 21 days annual leave with an additional 3-4 college days as well as long service leave to all employees.
We also provide support for staff with Maternity, Sick, Parents, and Parental leave.
Wellbeing: An Employee Assistance Programme with Spectrum Life is available to all staff members as well as annual flu vaccine.
Flexible Hybrid working model: The RCPI offers a flexible 35-hour-a-week hybrid working model for all employees from their start date, giving staff the autonomy to work from home combined with time spent onsite.
Pension: A defined contribution pension scheme of 3.33% Employee contribution and 6.66% RCPI contribution is offered to every employee upon completion of probationary period.
Flexible Benefit: Pro-rata €1,000 annual flexible benefit upon completion of a successful probationary period.
Learning & Development: We offer CPD options including study leave and unlimited access to LinkedIn Learning.
Diversity and Inclusion: RCPI recognises the importance of equality, diversity, and inclusion.
We were recently awarded a Silver accreditation from Investors in Diversity.
We are an open and inclusive organisation that celebrates and welcomes diversity.
We lead initiatives that support, promote and demonstrate a culture of mutual respect, inclusivity, and diversity, as outlined in our Diversity and Inclusion policy.
The Royal College of Physicians of Ireland is an inclusive employer and in line with our policies you are invited to disclose any reasonable accommodations you require for applying, interviewing or working with RCPI.
Please be assured this information will be treated as confidential and not used for the purpose of selection.
If you have any queries, please contact Suzann Donnelly at ******.
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