Senior Administrator
This is a critical role supporting the smooth flow of daily operations, managing invoicing, shipping, customer accounts, and providing excellent customer service.
Key Responsibilities:
* Generate invoices, purchase orders, and other essential documentation
* Oversee shipping and track orders to ensure timely deliveries
* Monitor account credits and follow up with clients for outstanding payments
* Conduct account reconciliations and report to the Financial Controller on account statuses
* Update pricing platforms as needed to reflect current rates
* Provide exceptional customer service for inbound and outbound account inquiries and order processing
* Handle cash counting and till lodgment accurately
* Take on additional administrative tasks as assigned by management
* Proactively work towards timely and successful solutions aligned with company needs and objectives
* Adapt to evolving responsibilities based on business needs and personal development
Requirements:
* Proven experience in administration, preferably in a similar role
* Strong IT skills, with proficiency in Office software
* Excellent communication and interpersonal skills
* Highly organised with the ability to work independently and take initiative