Job Description:
We are seeking a detail-oriented and creative Ecommerce Assistant to support our e Commerce operations and help enhance our digital presence.
Key Responsibilities:
* Assist the Ecommerce Manager with daily website operations and online sales activities.
* Monitor and update product listings to ensure accuracy, strong UX, and visual appeal.
* Create and manage redirects to improve site navigation and SEO.
* Make necessary updates based on Google Merchant Center recommendations to maintain account stability.
* Support product clearance efforts by adjusting listings and inventory.
* Write engaging, on-trend blog content to support SEO and brand storytelling.
* Optimise product listings with keyword-rich descriptions and ensure they align with customer search behavior.
* Improve content based on customer feedback to enhance clarity and accuracy.
* Track and analyse customer reviews and feedback from various channels.
* Report trends and recommend improvements based on customer insights.
* Collaborate with customer service to address issues and identify opportunities for improvement.
* Gather e Commerce data and visually present key insights.
* Assist in performance tracking of products, SEO strategies, and website metrics.
Requirements:
* A proactive and eager-to-learn mindset.
* Familiarity in e Commerce, digital marketing, or content management would be a plus.
* Strong attention to detail and accuracy when managing product listings.
* Ability to analyse data and report insights in a clear, visual manner.
* Detail-oriented with a passion for improving customer experience.
* Comfortable working with spreadsheets (Excel/Google Sheets) for data entry and analysis.
What We Offer:
* A high-performance culture which is balanced evenly with work and play: 4 day working week, 6 months per year
* Have every Friday off between April and September without using any Annual Leave
* Highly competitive salary
* Joining one of the UK's top online Home & Decor companies, with ambitious growth targets and significant international expansion plans.
* Experience in a fast-paced digital-first company that thrives on continually improving
* Electric Car onsite charging
* Enhanced Maternity Pay
* Basically giving rugs away for free with a huge employee discount
* Great working culture that values people who work hard, achieve results and like to have a bit of craic doing it.