About Ekco
Founded in 2016, Ekco is one of the fastest-growing cloud solution providers in Europe.
We specialize in enabling companies to progress along the path of cloud maturity, managing transformation, and driving better outcomes from our clients' existing technology investments.
In a few words, we take businesses to the cloud and back.
We have over 1000 highly talented and supportive colleagues across several regional offices in the UK, Benelux & Ireland.
The Role
We are seeking a highly skilled Security and Infrastructure Engineer with a strong foundation in data centre and cloud technologies to join our team.
The ideal candidate will have extensive experience in designing, implementing, securing, and managing complex on-premise (e.g. data centre) and cloud environments across multiple customers.
This role requires a combination of technical expertise, problem-solving skills, and a strategic mindset to ensure optimal network and cloud performance, reliability, and security.
The Security and Infrastructure Engineer will work as a member of the Professional Services Delivery team within Ekco Cloud.
Key Responsibilities
* Architecture and implementation of on-premise (e.g. data centre) and cloud projects.
* Lead in the design, implementation, and support of technical projects across an extensive customer base across all industries.
* Design, implement, and manage cloud-based infrastructure solutions on the Microsoft Azure platform.
* Automate infrastructure, cloud provisioning, and management using scripting languages.
* Optimize cloud resource utilization and cost-efficiency.
* Design, implement, and maintain network and security infrastructure, including routers, switches, firewalls, and VPNs.
* Technical lead on projects and collaborate with project stakeholders to understand all requirements, develop the project scope, and design solutions that meet the customer's needs.
* Ability to provide technical leadership and advice to Ekco customers.
* Provide mentoring programs to other members of the Professional Services Delivery team.
* Provide escalation support and troubleshoot technology issues using various internal and external resources.
* Maintain up-to-date knowledge of relevant industry standards, technologies, and market trends.
* Adhere to professional standards in service performance and quality in all areas of the role.
* Excellent communication skills (oral and written).
* Strong documentation skills.
* Manage effective handover of the solution to the support team post-project.
* Look forward to ensuring Ekco is ahead of the curve in providing new, innovative services and solutions to our customers. Ability to present and sell these opportunities internally.
Skills and Experience
* Excellent technical knowledge in cloud architecture, network infrastructure, security, Windows server, virtualization technologies, backups, and networking routing.
* Typically, this level of resource should have over seven years of experience or more working within the IT Services Industry, ideally in an MSP in a hands-on technical role.
* In-depth knowledge of Microsoft cloud platforms (e.g. Azure, EM+S, 0365).
* In-depth knowledge of technical solutions (e.g. MS Defender, Windows Server, VMWare/Hyper-V, Veeam, networking, wireless, storage, and Active Directory).
* In-depth knowledge of security solutions (e.g. firewalls, IDS/IPS solutions, and authentication).
* Knowledge of corporate security policies, standards, and practices.
* Knowledge of security auditing practices and tools.
* Demonstrate successful delivery of multiple technical projects.
* Experience in preparing business solution proposals and presentations for senior executives.
* Able to react well to pressure in a fast-paced environment.
* Comfortable switching and adapting to changing priorities.
* Good written and verbal communication skills to assist in translating complex technical subjects for non-technical audiences.
* Fully licensed driver and willing to travel to Ekco and client locations as required to complete project requirements.
* Ability to approach, own, and solve problems independently as well as part of a team.
* A strong team player with a flexible approach.
* Bachelor's degree or Diploma in Computer Science, Computer Engineering, or related field preferred (but not mandatory).
Competencies
* Strong technical implementation experience at an enterprise level.
* Ability and enthusiasm to learn new technologies.
* Strong technology and business focus.
* Strong leadership and customer service qualities.
* Ability to communicate at all levels.
* Subject matter expert in Ekco technology strategy and services.
* Consistency in work attitude.
* Accountability for project output and quality standards achieved.
* Ability to build relationships with key service stakeholders.
* Strong negotiation and communication skills.
* Focused and self-motivated.
* Effective ability to prioritize and excellent time management.
* Must be able to take ownership and responsibility.
* Ahead of the curve to provide new, innovative services and solutions.
Benefits/Perks
* Time off - 25 days leave + public holidays.
* x1 day Birthday leave per year.
* Company Pension Scheme (employer contribution 5%) + flexible salary sacrifice.
* Employee Assistance Programme (EAP) - access to dedicated mental health, emotional wellbeing, and general advice.
* EkcOlympics - a global activity for fun.
* Learning & development - Unlimited access to Pluralsight learning platform.
Why Ekco
* Microsoft's 2023 Rising Star Security Partner of the year.
* VMware & Veeam top partner status.
* Ranked as 4th fastest-growing technology company in the Deloitte Fast50 Awards.
* Ekco committed to cultivating an environment that promotes diversity, equality, inclusion, and belonging.
* We recognize the value of internal mobility and encourage opportunities for internal development & progression.
* Flexible working with a family-friendly focus at the core of our company values.