Job Title: Conference & Banqueting Manager
We are seeking a highly skilled and experienced Conference & Banqueting Manager to join our team at the 4-star hotel in Waterford.
The Role:
This is a full-time position reporting to the General Manager and Operations Manager. The C&B Manager will oversee all operational aspects of the Conference & Banqueting department.
* Minimum of two years' hotel management experience within a 4* property.
* Able to work under pressure, demonstrate strong organizational skills, and possess high levels of attention to detail.
* Excellent communication skills are essential.
* Possess excellent guest care and service skills.
* Mature, positive, and pleasant manner.
What's in it for you?
* Generous salary.
* Pension contribution (4% employee, 4% employer after 6 months).
* Sick Pay.
* Health Insurance Contribution €500 p.a.
* Clothing allowance €150 p.a.
* Complimentary On-Site Gym.
* Meals on Duty.
* Complimentary family stay in sister hotels (2 nights B&B).
* Free Car Park.
Key Duties and Responsibilities:
* Oversee the planning and execution of weddings, conferences, banquets, and other events.
* Act as a point of contact for event and meeting organisers and liaise with guests to understand their event requirements and preferences.
* Supervise and train all porters, conference and banqueting team members.
* Delegate tasks and ensure staff perform duties effectively during events.
* Oversee conference room and meeting room setups, refreshments, and technical arrangements.
* Ensure all equipment and materials required for events are in place.
* Continuously revisit standards within the C&B department and generate new ideas to differentiate the hotel from competitors.
* Work with the Events and Sales Manager to upsell where possible, meet and greet with wedding/banqueting enquiries, and carry out show rounds when required.
* Complete weekly rosters and payroll sign-off reports on time.
* E nsure labour is within agreed budget.
* Hold adequate knowledge of operating the hotel's AV equipment, air conditioning, and lighting in all function rooms.
* Attend Hotel and Departmental Meetings as required, ensuring effective communication at all levels.
* Create an environment that promotes employee morale and encourages the Team to have pride and commitment in their area of work.
* Carry out job chats or appraisals as required with the banqueting team.
* Carry out Duty Management shifts.