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Content Moderation, Bilingual Czech AND German
Client:
Cpl
Location:
Ireland
Job Category:
Other
EU work permit required:
Yes
Job Reference:
8052a1992f77
Job Views:
134
Posted:
03.03.2025
Expiry Date:
17.04.2025
Job Description:
My client is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses.
As a Content Moderator, you will be responsible for Content clarification (Doesn't involve sensitive content) - call businesses to make sure the contact details are okay and accurate.
You will use your problem-solving skills to continuously deliver value to the clients, while making a larger impact on society.
Responsibilities:
* Make decisions as to what course of action needs to be taken to ensure correct information is displayed. Examples of corrective measures will include calling up a B2B customer to verify the information and additional online research.
* Make outbound phone contact with clients in a courteous, professional and efficient manner.
* Process and raise required requests/transactions and make sound decisions related to customer requirements.
What we are looking for:
* Fluency in both Czech (C2) and German (C1)
* Strong attention to detail to ensure quality of work
* Enthusiastic, positive attitude with a strong willingness to learn
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