Night Nursing Administrator As Night Nursing Admin, you will be part of a dynamic team working to ensure that all booking requests received to the Night Nursing Service are dealt with.
Night Nursing AdministratorReporting to: Night Nursing Team LeadContract Type: PermanentHours of work: Full Time (35 hours/week).Weekend work is also required, usually one weekend per month.
Worked weekends are remunerated with a day off in lieu the following week for Saturdays worked and double pay for Sundays worked.Location: The Society operates a hybrid working model with a combination of remote and in-person (Dublin office) working.Office days are Wednesday and Thursday.Salary: €31,500 per annumWho we areAt the Irish Cancer Society, we have a vision that by 2025, 3 out of 4 Irish cancer patients will survive their diagnosis and everyone affected by the disease will have access to world-class treatment, care and support.The Irish Cancer Society is a community of patients, survivors, volunteers, supporters, health and social care professionals and researchers.
Together, we are working to save lives and improve the lives of people affected by cancer.
Core to the delivery of our services is our Night Nursing Service.
This Service provides End of Life care for patients in their homes, to allow people to die surrounded by their loved ones, should they wish.
We offer up to 10 nights of care with nurses going into homes typically from 11pm – 7am.
We also offer twilight hours.
What you'll doAs Night Nursing Administrator, you will be part of a dynamic team working to ensure that all booking requests received to the Night Nursing Service are dealt with efficiently and professionally.
If you are passionate, a great communicator, have an empathic personality and want to take your career to the next level with opportunities for development and learning, this role is for you.Main Duties & ResponsibilitiesLiaise with the Community Specialist Palliative Care Team (CSPCT) team and other health care professionals to acquire essential patient information and booking request details Record patient details accurately in Microsoft Dynamics Database (MD) Create a booking request in MD and allocate night nurse to patient Provide night nurse with patient details and travel distance from nurse's home to patient's home Communicate and confirm nurse allocation with the CSPCT Ensure all information received over the phone and via email is taken accurately and entered into MD in an accurate and timely way Communicate with the Night Nursing Team Leads daily in relation on the status of bookingsSend emails to relevant CSPCT on a daily basis regarding their booking allocations Maintain accurate records of Night Nurses' availability and non-availability in MD Monitor number of nights allocated to each cancer and non-cancer patient and alert the Community Palliative Care Team once the patient has received 10 nights.
Update MD accordingly Escalate all children and young adult booking requests (CAYA) to the Night Nursing Team LeadsTeamwork and CommunicationCommunicate on a daily basis with the Night Nursing Team Leads in relation to the status of bookings Liaise with Night Nurses on their availability and communicate any support needs identified Assist in training in new members of the team as requiredMaintain confidentiality at all times, and ensure rigorous compliance with the General Data Protection Regulations (GDPR)This job description is not exhaustive.
It merely acts as a guide and may be amended to meet the changing requirements of the Society at any time after discussion with the post holder.Who you are Possess strong empathy and compassion Be a strong communicatorAbility to work well within a team structureAbility to input data quickly and accuratelyAbility to quickly learn to navigate new systemsProfessional telephone manner Strong organisational skillsExcellent attention to detailAbility to work in a busy environment while maintaining a high quality standard of workAbility to prioritise workloads and meet deadlinesPossess the highest degree of integrity and confidentiality at all times Your qualifications and experiencePrevious administrative and/or data entry experience in any sector desirable.
The Irish Cancer Society measures experience by the quality of the experience gained, rather than number of years worked.Experience working in a similar role an advantage, but not essential.Experience working with CRM systems or customer/ supporter databases desirable.
Strong IT skills, including Excel and Microsoft Office suite.Strong written and verbal communication skills.Some of our benefits:23 days Annual Leave a year or Pro Rata equivalent, plus public holidays, Good Friday and Christmas Eve (if it falls on a working day) Service Days - Additional days awarded to reflect long service with the Society.Sick Pay Scheme (following Probationary period)FlexitimeDefined Contribution Pension Scheme (after 6 months)Group membership for VHI and HSF (health plans)Bus/Rail Ticket Scheme and Cycle to Work SchemeDeath In Service Benefit (from commencement of employment)Paid Family Leave (Maternity, Paternity, Adoptive, Force Majeure and compassionate Leave)Learning and Development ProgrammesEducational Assistance (Study and Examination Leave)Employee Assistance Programme (EAP)Optional Flu vaccine provided