About Turas Nua
Turas Nua is a leading provider of employability services in Ireland, supporting individuals who are unemployed or underemployed. Our mission is to empower people to gain sustainable employment through personalized support and guidance.
Caseworker Role
We are seeking a dynamic and adaptable Caseworker to join our team in Wexford Town. As a Caseworker, you will work with clients referred by the Department of Social Protection to develop and manage a robust case management plan, aimed at achieving full-time employment.
Key Responsibilities
* Develop and manage a caseload of clients, coordinating internal support specialists and external organizations to provide a personalized support service.
* Provide one-to-one advice and support to guide clients' progress towards employment.
* Use industry-leading assessment technology to identify client goals, ambitions, and barriers to employment.
* Recognize hidden motivations and conflict when assessing clients' job-readiness, addressing these with appropriate support and interventions.
* Provide coaching and mentoring to clients, including intensive job search support when they are job-ready.
* Identify, structure, and recommend training solutions to meet clients' learning and training needs.
* Maintain strong knowledge of the local labour market.
Requirements
* Leaving Certificate or equivalent qualification.
* Minimum three years' experience in a customer-focused, target-driven environment.
* Strong IT skills, including Microsoft Office and CRM systems.
* Excellent administrative skills, including fast and accurate data entry.
* Ability to build rapport and work effectively with diverse individuals.