Create unforgettable experiences for every customer as a key part of our supportive shop team at Rituals.
About the Role
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You're also second-in-command, ready to fill in for your Store Manager and take charge when necessary.
Main Responsibilities
* Motivate your team and create a culture of trust based on positive and constructive feedback.
* Serve as your Store Manager's right hand by helping them with day-to-day business activities.
* Coach your team members to help them feel more engaged while achieving their full potential.
* Support your Store Manager in recruiting, hiring, and retaining a diverse and talented store team.
What We're Looking For
* Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
* People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
* Experience in sharing knowledge to drive behavioural change and develop others.
* Decision-making and problem-solving skills.
Benefits
* Training and development opportunities
* Competitive bonus scheme
* Rituals employee discount
* Numerous wellbeing initiatives and EAP
* Company & Team Events