Job Description:
We are seeking to hire an experienced IT Support Engineer on behalf of a Construction firm with global operations. This position will involve providing technical support to internal employees.
Duties and Responsibilities:
* Providing L1 technical support to internal employees in person and remotely
* Troubleshooting hard and software issues on Windows 10 and 11, as well as third party applications
* Assisting with Office 365 apps and services
* Troubleshooting and resolving basic network issues
Requirements:
* Sound technical knowledge of Windows 10 & 11, networking concepts, and Office 365 services
* Experience of working directly with customers in explaining technical concepts
This is an on-site role based in Cork, Ireland. If you're interested in this position, please send your CV to us for further consideration.