Job Description
We are seeking a Senior Cybersecurity Firewall Engineer to join our Information Security team. The team protects the confidentiality, integrity, and availability of data and systems in core systems and platforms.
Responsibilities:
* Perform initial investigation and triage for all tickets/issues for all areas in the network infrastructure.
* Complete all service now tickets in the queues.
* Perform upgrades and refreshes as needed within the environment.
* Able to resolve vulnerabilities when notified of items with a vulnerability.
* Able to provide audit information as requested.
* Provide technical support on incident calls as needed.
* Accurately log and document all information in the network infrastructure.
* Perform investigation and triage for alerts and events.
* Troubleshoot complex/multitier issues within the network infrastructure.
* Perform escalation of incidents to higher tier support groups, vendors, and other support staff.
* Perform monitoring and event management support for the entire network infrastructure.
* Accurately log and document all changes/incidents in Service Now ticketing system.
* Identify opportunities for improvement in the monitoring and event management tools and processes.
* Provide planning and vendor oversight for network change activity.
* Report key performance metrics to management.
* Implement next generation Firewall (NGFW) infrastructure solutions at the enterprise level.
* Diagnose and resolve application issues post firewall, rule, policy, and feature implementation.
* Analyze firewall requirements for application migrations to new infrastructure.
Qualifications:
* Proven relevant experience.
* Necessary experience with Palo Alto, ASA, and Fortinet technologies (in order of importance).
* Experience with Palo Alto PCNSA and PCNSE is also a plus.
About Evernorth
Evernorth exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others dont, wont or cant. Our innovation hub in Ireland will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders.
Position Overview
Infrastructure Engineering Senior Advisor (Network Engineer - Operation and Reliability) Position Overview We are seeking a Senior Cybersecurity Firewall Engineer to join our Information Security team.