Director of Health & Wellness - 5* Resort Cork
Director of Health & Wellness – 5* Resort
Currently recruiting experienced Health and Wellness Director for a leading 5* Resort in Co Cork. This hotel is beautifully appointed with amazing facilities, and we are now recruiting an experienced Wellness Industry Manager to ensure guests at the Spa and Leisure Club have a wonderful experience in a clean, safe, and well-managed facility.
Knowledge and experience required
* A minimum of 3 years experience managing a 5* Resort Spa & Leisure offering.
* Experience managing a busy team including recruitment, mentoring, and supporting.
* Expertise managing a busy 5* Spa facility with extensive treatment menu.
* Extensive knowledge of Pool/Plant and fitness equipment, creation of programmes for Members and Guests.
* Responsible for comprehensive ongoing and preventative maintenance programmes for Spa, Leisure Complex, Equipment, and facilities.
* CPR, life-saving, Pool Plant, and First Aid certification is desirable.
Personal Qualities
* Ability to show a positive attitude towards guests and colleagues at all times.
* Excellent interpersonal skills with minute attention to standards and detail.
* Excellent leadership and sales skills, with relevant financial experience required.
* Excellent communication and customer service abilities.
Duties include but are not exclusive to:
* Create a welcoming, friendly, and relaxed environment for Spa and Leisure Club users, residents, members, and guests.
* Oversee the effective implementation of all SOPs and procedures within the team, carrying out regular checks of these SOPs with team members.
* Communicate clearly and effectively with the wider team within the Resort.
* Daily management of the Spa & Leisure Club operations, hygiene, maintenance, and sales.
* Meet all health & safety regulations, guidelines, and policy, ensuring that laid down emergency and contingency procedures are followed, and all staff are knowledgeable in these procedures.
* Carry out water testing and regular routine inspections of all equipment, with specific attention being given to health and fitness equipment, pool areas, and plant areas in order to ensure satisfactory operation and maintenance of safety standards.
* Actively source new clients and membership for the Spa & Leisure Club. Design and promote activities to meet customer demand and generate revenue.
* Encourage both internal and external marketing and promotion of the Leisure facilities and ensure that staff are actively doing the same.
* Work in conjunction with the Hotel Management, Finance, and Marketing teams to ensure that budgets are adhered to, and sales are met.
* Be actively involved in daily operations in a ‘hands-on’ capacity.
Our Client is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. This is a full-time position available on a rostered basis, which includes weekends and evening shifts.
Please note, we can only accept applications from persons who have the permission/right to live and work without restriction in Ireland. For further details, call Richard at 086-8333677. To apply, forward CV to richard@rlconsult.com in MS Word format ideally.
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