Join Our Award-Winning Team as Operations Manager
We are seeking an experienced and motivated Operations Manager to join our team at Harvey's Point Hotel, a 4-star luxury hotel located in the picturesque surroundings of Lough Eske.
About Us
Harvey's Point is a family-run hotel that has been at the forefront of the luxury hotel scene for over 30 years. We pride ourselves on delivering exceptional guest experiences and maintaining high standards of service and quality.
Role and Responsibilities
The successful candidate will be responsible for ensuring the smooth operation of the hotel on a day-to-day basis, including:
* Managing the performance of departmental heads through business planning and objective setting
* Maintaining high standards of product and service delivery
* Maximizing guest satisfaction and ensuring all customers receive a level of care and attention that exceeds their expectations
* Effectively managing H&S, fire safety, and sustainability objectives
Candidate Requirements
To be successful in this role, you will need:
* A minimum of 2-5 years' experience as a senior manager in a 4-star deluxe or 5-star environment
* A strong understanding of food and beverage concepts and concept development and delivery
* A strong understanding of rooms division and day-to-day management of a busy operation
Perks and Benefits
We offer a competitive salary, excellent benefits package, and opportunities for career growth and development.
About Windward Management
Windward Management is a leading hospitality management company that manages and operates hotels on behalf of their owners. We are passionate about delivering exceptional guest experiences and ensuring each property achieves its full potential.