Objective of the Role
Reporting to the Front Office Manager, the Front Office Assistant will assist in ensuring the smooth and efficient running of the Front Office Department ensuring guest’s requests are met at all times and revenue is maximised.
Key Duties And Responsibilities
1. Ensure all guests receive a genuine warm, friendly and courteous welcome on arrival and during their stay from all department personnel.
2. Assist in achieving goals in relation to mystery audits, customer comment index, quality evaluations and hotel standards.
3. Assist in efficiently and effectively controlling front office departmental operations.
4. Work with the management team to ensure strong morale amongst the team at all times.
Requirements
1. At least 1 year working in a hotel front desk position is essential.
2. Excellent organisational skills and the ability to oversee & delegate work to others.
3. A warm, friendly and approachable personality when dealing with fellow staff and guests.
4. The ability to work on their own initiative, as well as being capable of working as part of a team.
Job Type: Full-time
Pay: €26,000.00-€28,000.00 per year
Additional pay:
1. Overtime pay
Benefits:
1. Bike to work scheme
2. Company events
3. Employee discount
4. Food allowance
5. Gym membership
6. On-site gym
7. On-site parking
8. Wellness program
Schedule:
1. 8 hour shift
Ability to commute/relocate:
1. Ballina, Ballina, CO. Tipperary V94E2D6: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Application deadline: 10/01/2025
Expected start date: 25/01/2025
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