Job Summary:
The Security Agent provides support to enhance physical security oversight and efficiency for an assigned client at their sites in Dublin. The successful candidate performs various assignments, including concierge-level security, event security, response services, basic driving, and investigations.
Key Responsibilities:
* Represent Pinkerton's core values of integrity, vigilance, and excellence.
* Provide the client with concierge-level security at the company location and/or events.
* Deescalate tense situations or individuals that may arise.
* Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.
* Conduct quality investigations and complete investigative reports.
* Provide response services related to emergency and crisis planning, high-risk terminations, workforce disruptions, natural disasters, civil unrest, and threat monitoring.
* Transport the client to and from company locations and/or events.
* Secure the client's residential perimeter and review CCTV, manage access controls, and respond to alarms as needed.
* Identify and escalate equipment deficiencies/failures.
Requirements:
* High School Diploma and experienced site physical security and concierge services with an operating knowledge of alarm systems, camera systems, access control systems, and other related physical security systems.
* Pinkerton is an inclusive employer seeking candidates with diverse backgrounds, experiences, and perspectives.
Competencies:
* Concierge-level customer service experience.
* Able to complete thorough and accurate investigations and reports.
* Access control systems, CCTV, and alarm monitoring experience.
* Strong problem-resolution skills.
* Able to interact effectively at all levels and across diverse cultures.
* Solid verbal and written communication skills.
* Computer knowledge; Microsoft Office.
Working Conditions:
* Regular computer usage.
* Exposure to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
* Rapid and effective decision-making during unusual or emergency situations.
* Frequent sitting, standing, and/or walking for long periods of time and may involve climbing stairs and walking up inclines and on uneven terrain.
* Ability to adjust focus between close and distance vision.
* Travel, as required.