Globally known pharmaceutical company, is looking for a German speaking professional to join their Order Management department. No previous experience required - Full training provided.
The role
1. In this role you will be a primary contact for business to business (B2B) customers, making sure their orders are processed, accurately and in a timely manner.
2. Administration tasks are significant part of the role, hence, attention to details is essential.
3. Customer Service element is a bit different than a typical call centre: There is no ticketing system. While processing orders and doing everyday tasks, you will be taking occasional customer calls and emails.
What are we looking for?
4. An ideal candidate is a person that genuinely cares about people, with good communication skills and English.
5. Any kind of previous experience in a fast-paced office environment or customer-oriented role is desirable, but, again, not mandatory.
6. Can-do attitude, resourcefulness, and willingness to learn is key.
Salary and Benefits
7. Base salary €32, per year
8. You’ll be working Monday to Friday, regular office hours (8am – 4pm or 9am – 5pm).
9. There is hybrid model in place: 3 days per week from the office in Dublin 22, and 2 days from home.
10. After successful onboarding and probation, you can request to work up to 6 weeks / 30 working days from abroad (T&C apply).