DescriptionWe are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports.
Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth.
We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level.
Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come.
The Role:
The Organisational Risk and Resilience Team (ORR) is responsible for developing and implementing Uisce Éireann’s Organisational Risk Management strategy, policy and framework and assisting the business in ensuring that appropriate risk management processes are in place to identify, measure, monitor and report on the organisation’s risk profile. The team also ensures that the appropriate crisis management and business continuity strategy, policy and framework are designed, implemented and operated across the organisation to minimise the impact of business continuity or crisis management events and to build and enhance organisational resilience. The team also supports the development of the UÉ management systems model in line with ISO standards and the provision of core support processes (CAPA/Doc Control).
The ORR team’s responsibilities includes organisational wide risk monitoring and reporting, ARC and Board risk reporting, strategic planning and implementation, horizon scanning, completion of post incident/crisis reviews, performing scenario testing and cross functional workshops, training and exercises, as well as the activation of Business Continuity & Recovery plans as required. The team also support live events like coordination of CMT & NECG / GTF membership and the development of the UÉ management systems model in line with ISO standards, including the provision of its core support processes (CAPA/Doc Control)
Reporting directly to the Organisational Risk Senior Manager, the Risk Technical Manager will support the delivery of an effective risk and resilience model and lead a team which is focused on all aspects of risk management assurance oversight across Uisce Éireann.
Main Duties and Responsibilities:
Manage and drive the Uisce Éireann ORR management agenda taking into consideration all aspects of risk, including strategic, operational, IT, infrastructural, reputational, health and safety etc
Promotes and continuously improve the overall risk management process for Uisce Éireann based on the risk management framework
Working with the wider organisation, complete horizon scanning and regular risk assessments. Provide tools and frameworks to the first line of defence to appropriately identify, describe, rate and manage the risks affecting the business. These tools includes the Uisce Eireann risk assessment methodology and taxonomy and evaluating the previous handling of risks
Work with the business to monitor profile against risk appetite and provide appropriate challenge with respect of risk assessments and mitigations and complete necessary risk reports on an on-going basis
Overseees the development and on-going monitoring of an effective compliance environment and keep up to date with legislation and leading practice
Cooperate with partners in other assurance and compliance teams (Integrated Assurance, Internal Audit) to deliver coordinated training and engagement initiatives and an integrated 2nd line approach
Oversee the updating of Uisce Éireann’s Enterprise Risk Management Framework, Policy and associated documents
Work with the wider risk team and key stakeholders throughout the business to deliver on Uisce Éireann’s Enterprise Risk Strategy initiatives
Work to develop the Risk Champion Network and help to drive a risk awareness and proactive risk culture into all levels of the business
Develop and maintain relationships with external stakeholders (e.g. risk management networks)
Ensure that all relevant policies, processes and procedures are effectively maintained and updated within the Risk team
Resolves issues within the team and act as a point of escalation for management within the function
Manage and conduct the performance management and development processes for Risk Management Analysts and Leads, as required.
General Duties and Responsibilities:
Collaborate with key internal stakeholders across the UÉ business
Responsible for promoting and delivering health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards.
Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives.
Provide visible leadership for your team, coaching and developing them to achieve their full potential and deliver business objectives, promoting collaboration and highlighting the behaviours that exemplify what is expected from everyone in the team
Other duties as required.
Knowledge, Skills and Experience:
Relevant third level qualification and or accreditation is desirable and or relevant experience
A minimum of 7 years’ Experience in the water, utilities or similar industries is desirable
Demonstrated leadership ability, proactive development, motivation and engagement of staff
Experience managing cross functional networks/and or teams, with strong people, change management, continuous improvement and conflict resolution skills
Experience of managing end-to end processes and developing teams to ensure delivery meets customer expectation
Proven track record with dealing with complex issues, particularly risk, governance and/or compliance issues, proactively and in a timely fashion along with the ability to communicate complex information, particularly risk, governance and/or compliance information to others
Highly motivated individual who creates a collaborative working environment within teams and with internal and external stakeholders.
Experience of supporting policies, systems and controls and driving the implementation of progressive policies.
Competence in leading by example in challenging situations and taking action based off team feedback
History of successfully challenging current processes and and encourage creative thinking to aim for and achieve standards
You will have a proven track record in leadership, change & transformation experience ideally in a similar utility, regulated industry or multi stakeholder environment
Able to work to deadlines and adapt to changing conditions and ambiguity generating effective and pragmatic solutions to new situations and problems as they are presented.
Experience in identifying safety and well-being improvement initiatives and ensure team safety and well-being goals are met.
The closing date for receipt of applications for this vacancy is 03/04/2025.
Please note that applications submitted after this closing date will not be accepted.
*Please be advised that if successful you will be placed on a salary range based on your skills and experience. Please note the Market reference point (midpoint) of the range is generally the upper end of the offer where someone is deemed to be fully competent to take on the duties of the role, and leaves room for the employee to progress through the pay range as their experience develops further.
Uisce Éireann is an equal opportunities employer.
We are committed to providing a diverse and inclusive place of work and have a robust strategy and framework called ibelong to enable this. We are an equal opportunity employer and through our recruitment process we welcome and encourage applications from interested and suitably qualified individuals regardless of gender, age, racial or ethnic origin, membership of the traveller community, religion or beliefs, family or civil status, sexual orientation/gender identity or disability.