Job Title: Hotel Receptionist
About Us: McGettigan's Hotel is seeking a highly skilled and motivated individual to join our team as a Hotel Receptionist.
Main Responsibilities:
* Assist the Front Office Manager and team in maintaining a smooth-running reception
* Work collaboratively with the team, while also demonstrating initiative and independence
* Adhere to day-to-day procedures for guest check-in and check-out
* Effectively handle and resolve guest queries
* Demonstrate exceptional organisational skills
* Efficiently manage cash handling duties
* Provide high-level customer service via face-to-face and phone interactions
* Upsell hotel facilities
Requirements:
* Experience working in a hotel reception environment
* Familiarity with Reservation system Hotsoft (advantageous)
* Fluent English language proficiency
* Excellent communication skills
* Motivated, enthusiastic, and friendly personality
What We Offer: Join our dynamic team at McGettigan's Hotel and contribute to delivering exceptional customer experiences.