Your Responsibilities
* As a Sales Coordinator, your role will be to perform a varied range of tasks that optimise the service and experience for healthcare customers across Ireland.
* Handling of customer enquiries in relation to the purchase or return of medical products, via telephone and email.
* Sales order coordination including pricing, data and related tasks.
* Resolving queries from our Territory Managers and performing administration tasks, as well as the daily progression of sales activities using our in-house CRM system (ACE).
* Work closely with other Coordinators in the team, and collaborate where necessary with other regions to obtain the best outcome for customer queries.
* Arrange collections from customer sites to the UK, and processing customs paperwork to support.
* Manage and conduct proactive order status updates.
* Communicate and resolve any order/invoice queries.
Your Qualifications
* You have experience in a highly customer-focused environment, and care about providing a high standard of service.
* You possess strong administration, organisation and communication skills.
* Good working knowledge of Microsoft Office suite (Word, Outlook, Excel, MS Teams etc.).
* Data entry skills, with a high attention to detail.
* You are a team player, and thrive in a fast-paced environment.
Your Competencies
* Patient Focus - We put patients at the heart of everything.
* Integrity - We do the right thing.
* Innovation - We look for new ways to make things better.
* Impact - We take accountability and get things done.
* Empathy - We care for one another and work together.
Your Benefits
* In addition to a competitive salary, Olympus contributes greatly to employee pensions.
* All employees are eligible for private medical cover and life assurance.
* A generous annual leave entitlement which increases over your length of service.
* We support work-life balance with flexible working hours and hybrid working model.
* Discounted gym membership.
* Employee discounts.
Further Information
Valuing diverse perspectives and lifestyles is closely aligned with our core values. We would therefore like to encourage all candidates to apply - regardless of gender, nationality, ethnic and social origin, religion, age, disability, sexual orientation, marital status, identity or conditions and restrictions which cannot be shown.
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