Senior MES Engineer - IT Manufacturing
Lilly is a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism.
We are currently constructing a Next Generation Biotech Drug Substance Manufacturing Facility in Limerick, Ireland. This facility will be Lilly's most technically advanced manufacturing site and will include next-generation manufacturing technologies and advanced data collection and analysis platforms that will deliver improvements in safety and quality, and increased productivity and process performance.
Main Purpose and Objectives of Position:
The Senior MES Engineer will support and develop Manufacturing Execution System (MES) electronic batch records and logbook, associated tools, and system interfaces to fulfill business needs. The engineer will deploy existing systems, analyze information, design, program, and/or implement new systems or enhancements to existing systems in accordance with company standards and guidelines.
Key Duties and Responsibilities:
* Creates, modifies, and/or enhances business applications and/or systems to satisfy business information demands.
* Analyses business processes and needs to recommend or implement changes to systems and/or procedures.
* Performs user requests for special support and/or extracts of data. Designs, programs, and/or implements new systems, reports, screens, and/or procedures. Documents and trains users on these new systems and/or changes.
* Coordinates changes and/or enhancements with vendors and/or Corporate or affiliate personnel for purchased, outsourced, and/or Corporate or affiliate supported (global) applications. Trains users on these changes and/or enhancements.
* Serves as a liaison between local and corporate systems groups, IDS, and local business users.
* Communicates changes applied to programs, which may require updates to current System Operations Area procedures.
Responsibilities:
* Identify, recommend, and implement application software solutions (custom or COTS).
* Works in all phases of systems development cycle (define, design, and deliver solution) according to company and department guidelines.
* Prepares project justification, scope, and timeline and ensures project complies with these commitments.
* Coordinates or performs technical testing and installation with appropriate users and systems personnel.
* Provides training, documentation, and post-implementation support to users of the new application and/or systems.
Requirements:
* Ensure compliance with Computer Systems Validation policies, standards, procedures, and/or practices.
* Solves existing business applications and/or systems situations for his/her customers.
* Interviews users to identify the applications, systems, and/or data problems. Analyses this information and revises the applications logic and procedures (if applicable) to solve existing data processing difficulties.
* Coordinates problem resolution with vendors and/or Corporate or affiliate personnel for purchased, outsourced, and/or Corporate or affiliate supported (global) applications.
* Follows MQ IDS department problem management process.
* Assists Systems Operations, Desktops, and/or telecommunications personnel on application of fixes and related troubleshooting.
* Identifies root cause and action plan to avoid the same situation occurring.
Additional Responsibilities:
* Creates and/or follows MQ IDS applicable procedures and standards.
* Ensures support projects and/or requests are in accordance with the site strategy for applications architecture.
* Keeps systems and/or applications on current and/or supported versions.
* Ensures LCM activities are prioritized, and supported systems are in compliance.
* Coordinates and/or supports the installation of systems and/or application patches, fixes, and new versions with business users and MQ IDS personnel. Leads the testing coordination for these patches, fixes, or new versions.
* Maintains communication with applications vendors and/or solution providers to be informed on their direction. Negotiates with them on the support for a new product or package.
Leadership Responsibilities:
* Keeps close communications with customers during the development cycle or support phases of systems supported.
* Meets with customers on a regular basis (priorities meetings, one-on-one meetings, group meetings, etc.).
* Takes responsibility for making sure that business requests and demands are met. Acts as liaison between the MQ IDS group and business customers.
* Trains and/or assists systems users in the proper use of business applications.
* Keeps IDS management and customers informed on the progress of work.
* Provides status reports through available tools (emails, meetings, presentations, etc.).
* Collects and provides data and statistics (measures) on systems and/or applications problems and requests.