Job Description Job Title REGIONAL SERVICES MANAGER - Western Region, Tullamore, Athlone, Roscommon and neighbouring counties Lotus Care Mission Statement Lotus care provides a range of supports to Children & Adults with disabilities.
We aim to empower service owners with the necessary skills to live full and satisfying lives as equal citizens of their local communities.
Lotus Care Values Objective To support people using our service to attain a valued, meaningful life chosen by them.
Aims To provide respite and residential services to children with Intellectual disabilities and Autism in a homely and comfortable community setting.
To provide respite and residential services to adults with Intellectual disabilities and Autism in a homely and comfortable community setting.
Mission We will focus and organise our resources to ensure each person receives the highest quality of service delivery and care.
We are committed to providing the person with an individual personalised service within a safe and homely environment.
We believe it is the absolute right of every person to be involved in all decision-making processes that affect their care and lives.
Vision We will provide a service in which the human rights, belonging, contribution, potential and diversity of all individuals are recognised, respected and celebrated with pride.
Values To achieve our mission and our rights-based approach to care, we will put each person at the centre of all our decisions.
Respect We will uphold the dignity of every person.
Compassion We will interact with each person in a caring and compassionate manner.
Quality We will always endeavour to provide the highest quality care.
Hope We will inspire a hope that each person in our service can lead a life to their full potential.
Reporting To Director of Services (DOS) Location As Per Contract.
Travel Post holders may be required to travel to other locations of the organisation and to represent Lotus Care wherever necessary.
Hours of Work As per contract.
Flexibility is required in relation to working hours as days, evenings and weekends may be required Role Purpose To be a member of the senior management team, to manage a range of designated centres & services in accordance with all applicable laws and regulations and within available resources, to develop and manage stakeholder relationships, and to advise on current and new service opportunities.
Principal duties & responsibilities Senior Management Team Member Manage all key working relationships including Centre PIC's, Multidisciplinary supports, HIQA, HSE & Tusla.
Oversee governance in Designated Centre's including compliance and work force planning.
To actively contribute to the strategic management of the organisation.
To propose and support strategic management projects and developments.
Ensure compliance with HIQA regulations and applicable legislation.
Champion the quality agenda by conducting continuous programme of audit and quality improvement plans.
Action and implement action plans that arise from external and internal inspection.
Ensure designated centres are in adherence to their statement of purpose Review and update statement of purposes as required Services Management To deliver safe, high-quality services and care for Service Owners, in line with Lotus Care values.
To manage a team of designated centre Managers to ensure service delivery.
To monitor and review the effectiveness, efficiency and quality of services provided in line with relevant standards.
To enhance service delivery at every opportunity.
To investigate and review complaints and service issues as appropriate To oversee and develop any new services or elements of services as agreed.
Complete regulatory service audits and quality improvement reports on a monthly 6 monthly and annual basis as per legislation.
Ensure all training is carried out as per training matrix and all mandatory training is completed.
Compliance & Quality Management To ensure services are compliant with all applicable legal, health & safety, regulatory and accreditation standards and requirements.
To participate in developing policies, procedures and practices designed to deliver consistent, compliant services across assigned services.
To lead implementation of, and adherence to, all external and internal standards, policies and procedures.
To address any shortfalls identified in service provision or compliance.
To drive continuous improvement of services.
Resources Management To contribute to the overall resources management within the organisation.
To determine, in consultation with Finance, appropriate budget provision for assigned services.
To manage assigned services within budgetary provision, delivering budgetary efficiencies where possible.
To work with HR to recruit, train and develop human resources to perform efficiently and effectively, in line with all applicable laws and regulations.
To develop talent and to address under performance as appropriate.
Stakeholder Management To develop and maintain effective relationships with all stakeholders: Service owners, families, funding organisations, regulatory organisations, staff and Lotus Care Board of Directors.
In conjunction with DOS, ADT, MDT and finance team to follow up and manage the referrals process to ensure appropriate placements of service owners within Lotus Care designated centres.
Where stakeholder issues arise, to address and resolve in a professional and proactive way.
Other Responsibilities To undertake any other duties as requested by the DOS from time to time.
Role Requirements Degree/Masters Qualification in Intellectual Disability Nursing or Social Care, or equivalent experience.
Management Qualification is desirable.
Experience (ideally three years) in a management role in the sector or in a related sector.
Person Specification Excellent leadership and motivation skills.
Strong analysis and decision-making abilities.
Evidenced management and delivery of results.
Effective interpersonal and communication Skills.
Specialist knowledge and expertise of Intellectual Disability sector.
Drive and commitment to service values.
Detailed knowledge of all relevant legislation and Standards along with a proven ability to implement standards and regulations.
Commitment to self-development, growth and progression.
Remuneration Salary:
Competitive - Dependant on Qualifications & Experience As per contract IND1