Front Office Manager - Dublin City Centre Our Client is currently recruiting for the position of Front Office Manager in a luxury 4* Hotel in Dublin. We are looking for a strong, experienced, motivated person who has a proven track record of front of house management. The main purpose of the role will be to: Ensure a smooth, prompt and effective service to all guests. Ensures maximum compliance with the Companys guest service standards To maintain and enhance Rooms Division profitability Directs and control the activities of the Front Desk Act as the manager on duty in the hotel when senior managers are not available Manage shifts at the Front Desk and oversee all scheduling for the front office division The main duties will be to: Handle any guest comments and ensure appropriate follow up takes place Follow up on guest feedback received both through internal and external sources. Ensure that guests receive a personalized and warm welcome, hassle free check-in and check-out experience and memorable stay including farewell at the hotel Will be responsible for all financial duties including shift balancing, cash variances, float checks Brief Hotel Manager on all arriving/departing VIP guests Supervise, guide, train and manage the performance of Front Office Team To Manage the teams performance and progress, including progressive discipline and conducting annual reviews. Responsible for the overnight team in relation to enforcing standards, ensuring continuous training specifically with regards to Health & Safety and cover any shifts necessary. Salary Guide: €40-45K CPERM22 For more information on this position please send your details forward in confidence to David at David.bark Skills: Front Office Manager Asst Front Office Manager Reception Manager Benefits: Paid Holidays