The promise of working at Apple is the opportunity to do your life’s best work and be part of something big. Imagine what you could do here. At Apple, new ideas have a way of becoming phenomenal platforms, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.
The Emerging Technology Services team productizes upcoming software and evangelizes it to the Apple community. We are an SRE/DevOps/Operational Intelligence team rolled into one. The platforms and software trends that we create are technology pillars that support Apple. From eCommerce to reporting systems, we make it seamless for disparate systems to talk to each other at an unfathomable scale and speed. From Load Balancers, perimeter security, to Integrations and API gateways, we support and help adoption of platforms.
The SRE Engineer position will be part of a horizontal Platform Engineering Ops group focused on a breadth of technologies and applications including very highly scalable distributed applications. The position requires strategic engineering and data science skills, along with hands-on technical work. The candidate will get to explore and learn about the security domain, participate in building machine learning pipelines, phish/fraud/anomaly detection models, and crypto strategies for privacy, applying data science skills to petabytes of data.
As a member of our fast-paced group, you will have the unique and rewarding opportunity to shape and improve the software that allows our products to surprise and delight billions of Apple’s customers every day! If you’re excited by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world, a career with Apple will be your dream job!
Description
In this role, you will have the opportunity to make a significant impact on Apple Products and leave a footprint for years to come. You will ensure the availability, performance, and maintenance of high volume, highly available, mission-critical enterprise platforms and applications related to email security, Integration Platforms, Communication Platform, and Perimeter Security Platform. You will be a part of the team that helps ship robust and amazing products to our customers.
Help with infrastructure optimization and identifying performance bottlenecks. Help with the full system lifecycle including configuration and code deployment in user acceptance test and production environments as well as implementing PCI/PII compliant controls. Participate in building machine learning pipelines, phish/fraud/anomaly detection models, and crypto strategies for application and data security. Participate in the development and maintenance of monitoring infrastructure, application services, and incident response. Work closely with the Cross-functional IT organization, production support, engineers, application engineers, system engineers, database administrators, and QA team to effectively ensure availability and reliability of platforms and applications.
Contribute towards dynamic scaling of platform infrastructure on third-party cloud for a cost-effective implementation. Contribute to building CI/CD pipelines and deployment automation with growing demand. Contribute to the implementation of an extensive generic operational monitoring framework for the growing hybrid (on-prem + Cloud) infrastructure.
Minimum Qualifications
* Good foundation in at least one object-oriented programming language (preferably Java)
* Understanding of databases (e.g., SQL) and Linux/Unix
* Knowledge of scripting languages such as Python or Bash
* Good organizational and documentation skills
* Self-motivated, independent, and dedicated with great organizational skills
* Excellent written and verbal communication skills
Preferred Qualifications
* Knowledge of REST APIs. Good knowledge of response codes, headers/request/response structures, and payloads. If you have tested/automated REST API calls with Java, that will be great!
* Familiarity with build and deployment systems using Maven and GIT
* Familiarity with software engineering best practices
* Familiarity with observability tools (e.g., Grafana, Splunk etc.) is a plus
* Experience or interest in automation is a huge plus
* Knowledge of architecture, cloud technologies, scaling, and performance tuning
* Ability to investigate, debug, and triage problems both independently and collaboratively.
Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities.
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