The position requires a commitment to: Leadership we need an individual that will lead the team and be positive in their demeanour. Managing the team of engineers & technicians that perform Mechanical (HVAC, Boilers, A/C & Chillers) and BMS service & maintenance. You will need to provide both technical and scheduling support to those engineers. Coordinating, planning, and scheduling planned, reactive and project-related jobs as they arise. You will have support from the Service Administration team in this task but are expected to always ensure customers are satisfied and staff are productive. Staff motivation and customer service excellence and effective communication. Commercial management from initial sales enquiry to final invoice we want you to control costs and profitability. Work closely with the HR department in areas such as workforce strategy, performance management, conflict resolution, training, and development, and continuously encourage positive staff morale and satisfaction levels. A Company Vehicle is part of the remuneration package. The Person We are looking for someone who will be committed to the role of providing top-quality service to our customers and leading our team of professional engineers and administrators to achieve our stated goals. Ideally, we would look for the following attributes: Excellent organisational skills planning, scheduling, and coordinating. An effective communicator with staff, customers, and the wider operations team. Recognise and celebrate accomplishments with employees. Mechanical Background either HVAC and/or Air Conditioning Trade Qualification or Engineering Degree. Willingness to learn and improve themselves along with the field service engineers. Benefits: Company Vehicle