Argento is one of the UK and Ireland's leading fashion jewellers. With over 20 years’ experience, we know what we’re talking about when it comes to jewellery! The first Argento store opened in Belfast in 1997 that has grown to have more than 24 stores throughout the UK and Ireland and a thriving website that offers worldwide delivery.We aim to provide jewellery for all occasions, at affordable prices that allow you to treat yourself or a loved one. We are proud to stock globally renowned jewellery & watch brands, including Pandora, Nomination, Olivia Burton, Swarovski as well as our own home-grown brands including Argento, Storie, August Woods, Over & Over and Karma. Get ready to discover a whole world of jewellery and watches to fill your jewellery box with joy!We are currently seeking a pro-active, results-driven Assistant Manager to join the team in our ARGENTO Sligo store, 7 O'Connell St, Knappagh Beg, Sligo, F91 XPN2, Ireland.THE ROLEContract: Permanent full-time role, 40 hours a week on a varied shift basis, including day, evening, and weekend shifts.THE REWARDSalary: €31,824 per annum + achievable performance target bonusBENEFITSGenerous employee discount on all Argento productsAuto-enrolment pension schemeExcellent training programmes including brand trainingFantastic incentives throughout the yearOpportunities to progress within the CompanyJob SummaryReporting to and working with the Store Manager, the Assistant Manager is responsible for leading and inspiring the team to sell; providing the highest level of service to the customer in a luxurious environment. Aligning with the Store Manager, to deliver expected excellence in store performance, store operations, and achieving our business goals. You may be required to become a keyholder, which full training will be provided for. At Argento we strive to offer our customers the latest fashion and trends, as such successful candidates will be trained on ear piercing duties, a service which is widely available in most Argento stores and immensely popular with our customers!Responsibilities include:Acting as a role model for the team as an ambassador for the brand at all timesAssist with coaching and motivating the team to achieve store targets; driving sales and footfallOptimise sales through effective customer service and selling techniquesProviding exceptional customer service at all timesKeyholder responsibilities, including opening and closing store, cashing up and taking off tills, checking floats, completing safe drops, checking all systems are operationalReview staffing rotas to ensure that staffing levels in all areas can meet expected service levelsDeal with customer concerns in a professional, calm, efficient and helpful mannerSupporting the Store Manager with the day-to-day running of the storeEnsure deliveries, stock transfers and administration are completed within company guidelinesPlan and implement shop merchandising, layout and customer traffic flow to maximise sales and customer satisfactionPlan, forecast, report on sales, costs and business performance according to company requirementsBanking responsibilities; reconcile daily salesPlan, prep and manage stock takes and launch of salesManage and motivate staff, train and develop staff according to company policies and proceduresPromote a culture of development acting as a role model and coaching the team to maximise individual potentialHelp and support the team to achieve and maintain the required standard of conduct and job performanceMinimise stock loss by ensuring all company security policies and procedures are implemented correctlyCreate and maintain a healthy and safe working environment for customers and staff ensuring compliance with all health and safety regulations and company policiesTHE INDIVIDUALDay to day, you will be working with the Manager in supporting, coaching and motivating the team to achieve the store's targets, identifying and maximising on opportunities, whilst setting the example in exemplary ARGENTO customer service. You will be expected to have a strong retail floor presence, carry out ear piercing, educating and influencing the store, so enjoying this environment is vital. You will be trained thoroughly to become an ARGENTO product expert with support from your Manager and Area Manager. You must be willing to be fully trained in ear piercing; full training will be provided.Prior experience with a leading brand or luxury retailer is preferred. If you are a Supervisor looking for career progression or an Assistant Manager looking for a fresh challenge, then this could be the opportunity for you.An ideal candidate will have:A minimum of 1+ years experience in supervisory/management in a high volume storeExperience of serving customers in a high footfall environmentExperience in coaching and developing a large team, ideally in a similar retail environmentInspirational and motivational leadership style, with experience in driving sales and profitability in storeExperience within a KPI driven environment and understanding how to drive these for ongoing growth and successAbility to work with POS systems, Microsoft applications and portable devicesExperience in recruitment, onboarding, and training of new team membersConducting performance reviews and upskilling team membersStrong customer service and communication skills both verbal and writtenAbility to provide constructive feedback to managementExperience in executing company visual merchandising standardsPassionate about jewellery and customer serviceAbility to work under pressure and prioritise tasksEffective communication skills with the ability to adapt style depending on the situationWell presented with a positive, pro-active and professional approachA can-do attitude with a contagious enthusiasm for ARGENTO product and core valuesIf you are looking for a new challenge and thrive on inspiring a high-performing team to beat their targets and provide world-class service, then we'd love to have you join us.To Apply: Please complete the application form linked on our website for our consideration. It is important the application form is completed in full and submitted before the closing deadline.Please see the direct link to our careers page - https://argentocareers.com/Closing Date: Friday 07th February 2025 at 1200Applications submitted following the closing date will not be considered.
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