Job Title: Parts Manager
We are now recruiting for an experienced and professional Parts Manager to join our growing business in North Dublin. Our competitive advantage is underpinned by the quality of the people we employ and the unrivalled career path we can offer.
About Us
We are Ireland's leading motor retailer, representing 13 brands across 24 locations with a team of 650 employees and an enviable franchise portfolio of world-leading brands. In May 2023, Joe Duffy Group was announced as Ireland's 9th Best Employer in the Sunday Independent.
Key Responsibilities
* Manage, mentor, train and lead the existing team of Parts Advisors.
* Create and manage staff rota for the Parts department.
* Be responsible for the overall profitability of the Parts Department, ensuring department meets/exceeds agreed revenue performance targets.
* Receive, record and bin parts and consumables from the manufacturer and other suppliers ensuring accuracy of stock deliveries against agreed orders.
* Identify, locate, invoice and issue parts and consumables to customers and other departments using the computer system.
* Supply accurate and detailed parts quotations to internal departments, retail and trade customers.
* Administer parts invoices ensuring invoiced items are accountable.
* Establish customers' needs for required parts, communicating relevant promotions and offers to customers when appropriate.
* Manage and control all parts administration requirements.
* Maintain standards in line with regulatory requirements.
* Maintain safe working practices and abide by the working rules and standards of the Dealer.
* Maintain product knowledge on the full franchise range.
* Maintain relevant systems ensuring accuracy at all times.
Prior Experience and Skills Required
* Previous motor retail parts management experience is essential.
* Previous experience of CDK/Kerridge is a distinct advantage.
* Impeccable standards of personal presentation and grooming.
* Excellent communication skills.
* Attention to detail and ability to follow established procedures.
* Ability and hunger to learn and develop.
* Full, clean driving licence (no penalty points or endorsements).
Benefits
* Generous basic salary and bonus scheme.
* Employment Assistance Program.
* Industry-leading training and progression plans.
* Bike to Work Scheme.
* 20 days of Annual Leave.
* Life cover.
* Active Social Club.
* PRSA.