Job Description
Technical Support Agent - German Speaker
This entry-level position involves working as a Customer Support Technical Agent, handling German Business to Business (B2B) queries.
Full training and support are provided, including assistance with relocation for those moving from abroad. This role is ideal for individuals seeking to develop transferable skills in customer service, IT troubleshooting, problem determination, teamwork, and quality control.
Key Responsibilities
* Respond promptly and professionally to incoming contacts via phone, mail, and ticket system.
* Resolve B2B customer queries using relevant tools and systems.
* Contribute to achieving individual and team-specific goals.
* Assist with mentoring new hires.
Essential Competencies
* Interest in working with IT.
* Strong customer service and communication skills.
* Fluency in English and German.
* Friendly and outgoing demeanor.
Benefits
* 32,000 Euro salary plus bonus.
* Full training provided.
* Career progression opportunities.
* Casual social atmosphere.
Support and Development
Our team has experience relocating top candidates from Europe and will provide assistance with all aspects of living, working, and enjoying life in Ireland.