Enterprise Sales Associate Role
The Enterprise Sales Associate is a key member of the global Digital GTM organization, working closely with Account Executives (AE) to drive new sales revenue. The role involves two primary functions: driving business in existing, under-penetrated, and suspect Enterprise accounts, and sourcing net new opportunities through prospecting efforts.
The successful candidate will be responsible for building quotes and proposals, creating strategic account plans, running business reviews, and collaborating with the greater account team, comprising Account Executive, Solutions Consultant, Solution Sales, Renewal Sales, Customer Success, and Sales Development. This role also involves selling and sourcing deals to drive new business and develop ServiceNow's next generation of sales talent through a structured development and promotional path.
Daily responsibilities will include learning from experienced Sales professionals, creating formal networks with key decision makers, and continually building a strong understanding of all aspects of the selling process. Additionally, the Enterprise Sales Associate will prospect under-penetrated Enterprise accounts, cross-sell new business unit applications, provide 'on demand' sales support to customers, support Customer Success Managers and Renewal Reps to ensure health and retention of customers, and identify the right specialist/support resources to bring into a deal at the right time. They will also drive sales process management, opportunity closure, and ongoing account management to ensure customer satisfaction and help drive additional revenue streams.
To be successful in this role, candidates should have prior experience establishing trusted relationships with current and prospective clients as well as internal teams, run full cycle sales deals for 1-2+ years, be coachable and focused on personal development to learn new skills, have the ability to understand the 'bigger picture' beyond solving a siloed issue, and be driven and consistently able to apply newly learned complex knowledge. We value inclusivity and welcome candidates from diverse backgrounds, including non-traditional paths.