Accounts Receivable Assistant
An exciting opportunity has arisen for an Accounts Receivable Assistant to join our dynamic team and manage the billing processes of accounts.
Key Responsibilities:
* Creating and sending invoices to customers via a secure portal daily: Invoices and credit notes
* Following up with customers on: Payment of invoices & signing of documents
* Keeping customer accounts up to date with statuses and generating monthly reports, based on the above criteria.
* Reviewing aged debt report and following up on outstanding payments
* Weekly monitoring for refunds that are due & processing EFTs for patients.
* Dealing with customer queries daily and calling customers on the phone
* CORRESPOND WITH CUSTOMER ON ENQUIRIES AND INVOICE DISCREPANCIES.
* Post payments on customer accounts and reconcile payments each week.
* Prepare the monthly invoice for a partner clinic.
* Ensure customers have signed fee agreements
Accounting:
* Bank reconciliations
* Monthly cashflow projections
Requirements:
* Experience working as an administrator & account receivable admin role or in similar accounts position.
* Strong understanding of patient confidentiality and discretion
* A hands-on approach with a strong work ethic
* Ability to work effectively as part of a team and the ability to work on your own initiative
* Excellent written and verbal communication, organisational skills and attention to detail
* Ability to multi-task and to cope well under pressure and work to deadlines.
* An exceptional phone manner and superior customer service skills are necessary.
* Microsoft Office skills – Word, Outlook, Excel, and Knowledge of computerised accounts packages
Desirable:
* Experience in accounts receivable and/or patient billing in a healthcare setting, and:
• Debt collection and management
• Report generation
• Accounts reconciliation
* Hold an Accounting Technician qualification